UX Research Expert -12+ Months - Remote - Start ASAP

For our long-term customer we are looking for an UX Research Expert.

Your main task is to support the project team in Conducting UX Research activities and performing the necessary user research to gather user needs, and all the necessary activity to design a user centric solution.

Tasks

* Conducting UX research activities and document it in our Research repository
* Preparation and animation of workshops on functional framing, ideation and co-design with key stakeholders (business, IT, end-users, or even on an ad hoc basis for user tests and focus groups
* Collecting insights into user needs, pain points, along with feedback throughout the project by implementing appropriate research methods (on-site observations, interviews, user tests, surveys, literature, etc.)
* Creation of personas and experience maps through user research and data
* Definition of the right interaction model and evaluate its success via measurable criteria
* Identification of business processes and use cases, define and formalize user journeys or make recommendations for improvement to existing journeys
* Creation of storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
* Presentation ideas, concepts and design solutions to various stakeholders
* Communication design ideas and prototypes to UI Designers and Developers
* Actively participating in broader UX Chapter activities such as feedback sharing sessions and knowledge sharing
* Performing the necessary user research to gather user needs, and all the necessary activity to design a user-centric solution

Requirements

* 7 years expertise in design thinking in context of agile projects
* 7 years expertise of qualitative and quantitative research methods
* 3 years experience with interaction design and information architecture
* Ability to create lo-fidelity wireframes in Figma and user flows
* Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)
* Formal qualification (master's degree, certification) in UX is required
* Able to write processes, documentation and presentations
* Ability to use a design system in Figma is a plus
* Ability to use the research tool Condens is a big plus
* Proven experience in designing for Data Visualization is a big plus
* Fluent English and German (C1)

Project Details:

* Start: ASAP / 01.08.2024
* Duration: 12 months (+extension)
* Capacity: 100 % / Fulltime
* Location: Remote & Berlin (60/40)

Telephone interview slots with our client can be arranged at short notice with a decision immediately thereafter.
If you are interested in receiving further information about the role, please get in touch.