Business Process Owner E2E (m/f/d)

Ihre Aufgaben:
• Formalises the transversal BPO role with the responsibilities and practices to be applied for the Institution
• Supports the Business process owners for each of their respective end-to-end processes
• Creates and animates the community of all BPOs to create synergies, share best practices and secure alignment of common practices
• Coordinates processes definition, implementation, and performance monitoring
• Collaborates with stakeholders to analyse and document business requirements
• Leads workshops and meetings to facilitate requirements gathering, solution design, and stakeholder alignment
• Acts as a subject matter expert on best practices, providing guidance and recommendations to stakeholders

Ihre Qualifikationen:
• Experience as a BPO.
• Knowledge of BPOs methodology and frameworks is a strong asset as well as ServiceNow
• Experience in ERP development and deployment from the business standpoint
• Experience with ServiceNow
• Excellent knowledge of standard end-to-end processes such as Procure to Pay, hire to retire, record to report
• Communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization. Fluent English proficiency is mandatory, French a big advantage
• Analytical skills with the ability to translate business needs into technical requirements and solutions / UX design concepts

Ihre Vorteile:
• You will work in an international environment
• Continuous support during the assignment

Projektdauer: 4 MM++


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