37836 - Experte UX Research / UX Testing (all genders)

Seit 25 Jahren unterstützen wir unsere Kunden bei der Implementierung, dem laufenden Betrieb sowie dem Training der Mitarbeiter für innovative Softwareprodukte. Für eines dieser Projekte sind auf der Suche nach tatkräftiger Unterstützung.

Achtung:
zur Berücksichtigung Ihrer Bewerbung benötigen wir von Ihnen zwingend:
• Ihr vollständiges Geburtsdatum (Tag/Monat/Jahr) für die Registrierung des Cvs im Kundenportal
• Angaben zur Verfügbarkeit und Kapazität
• Konditionsbestätigung

Gewünschtes Eintrittsdatum: 30.09.2024
End-Datum: 05.01.2025
Onsite Stunden: 48 h
Offsite Stunden: 336 h

General Project Description:

Context: The Digital Empowerment (DE) department of Client. He/she will be part of the strategic UX team, which consists of me and my colleague.
Overall objective: to increase UX maturity level from currently 2 to 3 till end of Q1 2025.

Environment: Corporate, but frequently changing environment, espec. with current change in operating model (towards product driven + experience driven).

Contents: Digital learning journeys developed by the Digital Empowerment Team (AI & Data, Automation, Personal Productivity, Product Development).

Project status: We have already conducted customer research and developed initial testing for the products.
Now it's time to further expand, organise, structure and professionalise the research practice (in a fast, pragmatic, hand-on approach).

PROFILE:
UX Research Expert / UX Testing (Products) - mid to senior level (senior level prefered)
- Works full-time on 4 fixed days per week

- Deep knowledge + practical experience in using various UX research methods end-to-end (qual. + quant.)
- Set up research plan and screener
- Facilitation of research activities
- Synthesis of research
- Co-develop UX testing approach, facilitate UX testing
- Set up customer research backlog (bring deep expertise & know-how in setting up a backlog for a complex organization to make the backlog usable very quickly)
Coordinate largely independently with stakeholders

- Language: German (fluent) + English (fluent)
- Location: preferred near Berlin, but search can be germany-wide


Must-haves:
- Deep knowledge + practical experience in using various UX research methods end-to-end (qual. + quant.)
- Be able to bring along and apply research methods and approaches directly
- Planning + facilitation of research activities
- Strong Synthesis skills (able to capture large amounts of data quickly, sensemaking)
- Self starter + able to structure him/herself, be proactive and takes responsibility in an agile environment
- Ability to communicate clearly with stakeholders


Nice-to-have:
- Experience with learning content, learning platforms
- Experience in a corporate environment
- Experience in an B2B environment
- Language: German (fluent) + English (fluent)
- Location: preferred near Berlin but search can be germany-wide

- Works full-time on 4 fixed days per week, of which approx. 4 hours per week on site in the office
- As we are looking for someone prefered in Berlin, probably no travelling time required. Possibly 1-2 times to a workshop in Essen, but rather unlikely