Archiviertes Projekt - L2 Application Support / Operation Engineer (A)

We are looking for an Application Support / Operation Engineer for our client, a private bank in Zurich. Please note that due to applicable Swiss legislation, we can only consider applications from Swiss citizens, EU citizens, and individuals with a valid work permit.

Remote work from abroad is not possible.

Tasks:

Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
Takeover of periodical on-call duty (weekly 7x24)
Administration of change requests, for application related process fulfillment
Participation in periodic releases on weekends
Engage in projects relating to operational aspects for existing or newly integrated applications
Routine data cleansing of the systems
Keep application operation documentation (knowledge database) up to date

Requirements:


Completed IT training (Degree in Computer Science or other IT related certification) 
At least 2 years of professional experience in application support
Knowledge of Java application server / database / AWA is an advantage
Ideally, experience in banking with a knowledge of financial products
Good Unix know-how (shell scripting is an advantage)
Knowledge of Windows OS at server level
Experience in Temenos T24 - TAFJ
ITIL Foundation Certification
Good written and spoken English, Basic knowledge in German

Soft Skills:


Process-oriented and analytical approach 
Enthusiastic team player with strong communication skills
Highly motivated, and proactive, with an eagerness to learn and take on new concepts