Expert Hypercare Support Printing (m/f/d)

Ihre Aufgaben:
• Walk through floors of buildings with newly migrated printers and see if people need support
• Solve simple user problems and help users create tickets for more complex issues
• Hand up posters with user instructions above the printers on migration days

Ihre Qualifikationen:
• Basic IT knowledge and able to follow end user instructions (e.g. how to install a manual print queue on a Windows PC); no special IT knowledge required; more complex support cases are handled by Level 2 support
• FLUENT German and English speaking
• Comfortable to work with end users

Ihre Vorteile:
• International Environment
• Internal Career Opportunities
• World-renowned pharmaceutical company

Projektdauer: 2 MM

• The perfect candidate is a person, who has basic PC knowledge, can follow instructions aimed at end-users and is comfortable to interact with other people


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