Digital Strategy & Transformation Expert

1/2020 – 6/2021

Delivering innovative, digital analytics driven business cases in four areas of interests: Customer Experience, Connected Products, Industry 4.0 and One Digital Finance

Requirements Management, Cloud (allg.), Data Warehousing, Vertrieb (allg.)

1/2019 – 10/2019

Re-designing the customer care support services with user stories of a comprehensive customer journey with Social Listening, AI in NBA/NBO, RPA in process handling and reporting.

Requirements Management, Projektleitung / Teamleitung (IT), Scrum

1/2018 – 11/2018

Delivering a cloud infrastructure for connected products as "One Digital Platform"

Requirements Management, Projektleitung / Teamleitung (IT), Scrum

3/2014 – 2/2015

Post Merger & Divestiture Consulting. Optimization of global delivery and support organization, design of a follow-the-sun model. Merger of several Project Management systems after carve-out and merger. IT Portfolio consolidation.

Change Management, Organisationsentwicklung, Projektmanagement (IT)

12/2013 – 12/2017

Crew Lead R&D Transformation Program and Business Stream Lead Medical Budgeting and Simulation within a clinical operations transformation program for about 5000 stakeholders

Projektleitung / Teamleitung (IT)

1/2010 – 10/2011

Design of a sourcing strategy for IT services and definition of the outsourcing portfolio. Design of a transition strategy to transfer services into a near shore captive unit. Process optimization of core processes plus change management in delivery and support. Keywords: IT Strategy, CIO Services, Project & Stakeholder management.

Change Management, Outsourcing