Business Transformation / Process Analysis
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- 52353 Düren
- Europa
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- 05.09.2015
Kurzvorstellung
Process Expertise: Disease Management, Industry 4.0, Cloud, Governance, Risk, Compliance, CRM, Leasing, Service Portfolio Management, GRC.
Qualifikationen
Projekt‐ & Berufserfahrung
9/2014 – 7/2015
TätigkeitsbeschreibungResponsible for 2 projects: set up and manage the projects: a) Service Portfolio Management and Service Delivery Process optimization along ITIL, b) Definition of a Demand Management Process for IT Infrastructure Services
Eingesetzte QualifikationenProjektmanagement (IT), Prozessoptimierung
4/2014 – 8/2014
Tätigkeitsbeschreibung
Project Description: Implementation of an Internal Control Framework (SOX / Multi Compliance Framework).
Activities: Business process management (AS-IS Analysis + To-Be-Definition) // requirements management //Fit-Gap-Analysis // BluePrinting
Prozessberatung
8/2012 – 3/2014
Tätigkeitsbeschreibung
Project Description: Implementation of Risk Management, Internal Controls (SOX / manual controls and automated controls), Policy Management (Governance, Risk and Compliance solution).
Activities: Project Management for Policy Management: set up and manage the project // for the other processes: Business process management (AS-IS Analysis + To-Be-Definition) // requirements management //Fit-Gap-Analysis // BluePrinting
Prozessoptimierung
11/2011 – 7/2012
Tätigkeitsbeschreibung
Project Description: Design Phase: Consolidation of the existing ERP-Processes to SAP standard ERP-Processes.
Activities: Ensure that 120 RICEFW documents are created during the scheduled time with the required quality. This includes the definition and establishment of a quality management process in the project. It must be considered in particular that a RICEFW document is created in each case by 3 persons / consultancies.
Qualitätsmanagement (allg.)
5/2011 – 10/2011
Tätigkeitsbeschreibung
Project Description: Software Implementation.
Activities: Establish the test management process in the project and then run the test management. This includes managing the solution process for identified issues during testing.
Test Management
9/2010 – 3/2011
Tätigkeitsbeschreibung
Project Description: Software Implementation (Social Care Management)
Activities: This was a custom development project. I was responsible for the requirements management, the blueprint and the later implementation in specific areas.
Prozessmanagement
9/2009 – 8/2010
Tätigkeitsbeschreibung
Project Description: Implementation of SAP Leasing and further SAP Applications (Leasing, Services, Marketing, Channel Management)
Activities: I was responsible for the implementation of the change processes of financing contract processes (Leasing). That includes the blueprint with the integration to the other SAP applications and implementation phase.
Leasing
9/2008 – 8/2009
Tätigkeitsbeschreibung
Project Description: Implementation SAP Leasing.
Activities: I was involved in the creation of the blueprint and the implementation.
Leasing
3/2007 – 7/2009
Tätigkeitsbeschreibung
Project Description: Implementation SAP Controlling, Claims Management, Collection and Disbursement.
Activities: For Overhead Cost Controlling I created the blueprint and did the implementation in SAP CO-OM. For the implementation project for SAP Claims Management and SAP Collection and Disbursement I defined, established and managed the quality assurance process. Additionally, I was the test coordinator and also responsible for solving the identified test Issues.
Prozessberatung
Zertifikate
Ausbildung
Dortmund / Stellenbosch
Über mich
Personal Competencies: Interdisciplinary and structured mind-set, engaged and highly-motivated personality, a strong team player, high degree of analytic ability.
Industry Competencies: Healthcare, Software, Insurance, Leasing, Public, Discrete, Construction.
Process Competencies: Service Portfolio Management, Service Delivery, Service Demand Management, Disease Management, Industry 4.0, Cloud Business, Governance, Risk and Compliance, Customer Relationship Management, Financial Contract Management.
SAP Solution background: SAP CRM, SAP CRM Leasing, SAP GRC.
International Projects: United Kingdom, France, Spain, Denmark, Rumania, Czech Republic, Hungary, USA.
Weitere Kenntnisse
Personal Competencies: Interdisciplinary and structured mind-set, engaged and highly-motivated personality, a strong team player, high degree of analytic ability.
Industry Competencies: Healthcare, Software, Insurance, Leasing, Public, Discrete, Construction.
Process Competencies: Service Portfolio Management, Service Delivery, Service Demand Management, Disease Management, Industry 4.0, Cloud Business, Governance, Risk and Compliance, Customer Relationship Management, Financial Contract Management.
SAP Solution background: SAP CRM, SAP CRM Leasing, SAP GRC.
International Projects: United Kingdom, France, Spain, Denmark, Rumania, Czech Republic, Hungary, USA.
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
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