WebSphere middleware support specialist

3/2014 – 7/2015

3rd level BAU and project support of WebSphere MQ / FTE and Message broker on wide range of platforms - AIX, Linux, Windows, z/OS. My primary client was a big bank

MQ, MB administration, troubleshooting and failed messages analysis
MQ, MB change implementation and resource definition over MQ cluster
MQ FTE agent installation and configuration
MQ FTE file transfer definition
MB Message flow deployment and DB connection definition
Cirats security issues handling (healthcheck)

2nd & 3rd Level Support

2/2013 – 12/2013

Administration and consultation support to the bank integration layer based on WebSphere MQ and Message broker on AIX

MQ failed messages analysis; support both developers and business end users
Integration consultancy about optimal canonical message model
MQ, MB topology security analysis and implementation
MQ, MB monitoring implementation via Team Quest
MQ, MB cluster installation and configuration over HACMP
MQ cluster topology modification
MQ, MB configuration and administration
SSL certificate implementation and management

2nd & 3rd Level Support

9/2008 – 1/2013

3rd level support of application middleware products on AIX, Linux, Windows. My primary client was a big German bank

Participation in IBM Global initiative - New Version Exploitation for WebSphere MQ V7 and Message broker V8 where I created a document with best practices for MQ installation and MB security
Focal point for middleware workload transfer to the team including documentation and education of the team members
MQ, Message broker, WAS, Connect:Direct installation and configuration
MQ, Message broker, WAS, InfoSphere DataStage and MDM administration and troubleshooting
WAS, InfoSphere DataStage and MDM application deployment
MQ resource definition and automation scripts development
SSL certificate management and renewal
Architectural design documentation of request processing
HACMP cluster failover test support

2nd & 3rd Level Support