Projektmanagement, Beratung und Implementierung von IT Lösungen im ITSM, ITOM und IAM Umfeld

- Projekt- und Teamleitung
- IT Monitoring, Event- und Serivce Impact Management (ITOM)
- IT Service Management (ITSM)
- Identity und Accessmanagement (IAM)
- Brachenerfahrung: Banken, Versicherungen, IT-Dienstleister, öffentlicher Dienst

• Identity und Access Management
• IT Achitektur
• IT Lösungs-Beratung
• IT Monitoring, Event- und SerivceImpact Management
• IT Operations Management
• IT Projektmanagement
• IT Prozessmanagement
• IT Service Management (ITSM)
• IT Sicherheit (allg.)
• IT Training und Coaching

BMC TrueSight Operations Management / Helix Monitor / PATROL
BMC TrueSight Capacity Optimization / Helix Optimize
BMC Remedy ITSM, SmartIT und Digital Workplace, Chatbot
BMC Helix ITSM
BMC Atrium CMDB, Configuration Management, Asset Management
BMC Discovery / Helix Discovery
BMC Control-M, Automic (UC4)
Nagios, Icinga, PRTG Network Monitoring, CheckMK, Centreon
OMNINET OmniTracker
Leutek ZIS
xMatters, Derdack Enterprise Alert
One Identity Manager, SyslogNG, One Identity Safeguard
SailPoint IdentityIQ
Consul ESM, ArcSight
MS Project, Atlassian Jira
HP ALM
Adonis (BPM), Bizagi Modeler (BPM)
Nilex NSP ITSM
ITIL Foundation (v2, v3)
Projektmanagement (PRINCE2)
Project Management Professional (PMI)
ICO ISMS FOUNDATION according to TISAX
Certified Trainer BMC PATROL, Proactive Net
Certified Trainer G2G3 Airport Simulation, Polestar, DevOps