IT ENGINEER WITH 3 YEARS EXPERIENCE

6/2012 – 11/2013

• A CHALLENGING PROFILE TO HANDLE GMR HYDERABAD AIRPORT FOR THE AUTOMATIC DAILY SALES REPORT PROCESS AND COORDINATING WITH THE IT TEAM OF THE STORES.
• Reporting & Managing Master sales Information of all Retailers in the respective outlets to the Airport Management on daily basis.
• Handling with our backend team for the tool installation & coordinating with them for performing Value verification.
• Maintaining rapport with the IT team of the Stores for the ADSR tool installation and to provide the further assistance till their tenure in the Airport.
• Implementing ERP ePOS software at client place. Providing application training to clients.
• Monitoring CCTV security systems and handling the first line support calls.
• SQL Databases on servers and workstations, software installs connectivity.
• Onsite product evaluation, providing feedback to Development and Management team.
• Periodic health checkup on server performance and application performances.
• Involved in OS and network configuring/installation and troubleshooting.
• Involved in software implementations of WH and store for various clients. Collecting the requirements from clients and coordinating with development for fulfilling the customer requirements as per timelines.
• Involved CRM modules development and implemented at customer site.
• Preparing/reviewing the functional requirement document.
• Looking after application issues across the stores and warehouses.
• Administration on MS SQL Server databases, and supported applications with efficient back-end processing.
• Monitoring SQL database backups & Database recovery tasks.
• Proven abilities to direct and troubleshoot, database administration.

Reporting, Microsoft SQL-Server (MS SQL), Administration von Datenbanken, Hardware-Design, IT Sicherheit (allg.), IT-Support (allg.), Back up / Recovery, Telekommunikation / Netzwerke (allg.), Schulung / Training (IT), Management (allg.), CRM (Customer Relationship Management), Öffentlichkeitsarbeit, Schauspieler, UNCLASSIFIED, Einzelhandel