OCP and ITIL V3 Certified oracle database professional

11/2015 – 4/2016

 Automation of daily database health checks.
 Monitoring and resolving the database backup issues.
 Regular monitoring of Alert logs and “Check Mk” tool, solving database Incidents and Jiras, monitoring Oracle replication etc.
 Configuring oracle replication for new tables in production using materialized views.
 Proactive performance analysis of RAC instances and oracle dataguard using OEM, various reports and scripts.

Oracle Rac, Oracle Data Guard, Oracle Database

6/2015 – 10/2015

 Mac Os x Administration using Munki.
 Implementation and performance tuning of Windows 2012 Server environment for global operations.
 Installation of all workstations (Dell/HP desktops and laptops), printers, network devices.
 Managing large group of computers using Enteo (Front Range DSM console).
 Performed Installations remotely.
 Troubleshooted applications for the end users through OTRS and also through phone calls.
 Installation of dual boot (windows and Linux) systems.
 Creation of shared mailbox and shared calendars.
 Creation of user accounts and giving permission to users in Active directory.
 Installation of Citrix, VPN and troubleshooting VPN connection issues for Mac and Windows.
 Adding, removing, or updating user account information, resetting passwords.
 Configuring Outlook, Express & Mail back up.
 In addition to desktop support also participated in help desk activities.
 Upgrade of RAM in windows and mac systems.

Windows Server 2012, Apple Mac Systems

9/2014 – 12/2014

• Performed Oracle and sql server DB load and DB clone for terabytes of databases .
• Implemented DB upgrade from current version to latest application version.
• Performed application upgrade and with Licensing and runscript creation.
• Created, added and deleted LUN for sql server databases.
• Implemented backup and restore for oracle/sql server databases.
• Scheduled crontab jobs for FS alerts.
• Performed decryption of dump files shared by the client.
• Handled IssueTrak tickets, interacted effectively with the client to resolve various issues and provided
technical assistance for database and application related issues.

Administration von Datenbanken, UNIX