Make a difference, get things done!

9/2023 – 9/2024

- Human Protein Manufacturer / AT / € 4 bil revenue
- Term: 9/2023 – 7/2024
* IT/OT Project & Portfolio management across numerous projects in
the DACH region
* Established a KPI driven project management discipline and reporting
* Internal and external stakeholder management IT & OT
* Determination and documentation of OT side network components for
GxP compliant planning and migration during black-out period

ITIL, Compliance management, GXP, IT Sicherheit (allg.), Lieferantenmanagement (allg.), Portfolio-Optimierung, Projektmanagement (IT), Stakeholder-Analyse, Systems Network Architecture, Technologieplanung

5/2023 – 7/2023

- Print Media Company / AT / € 925mil revenue
- Term: 5/2023 – 8/2023
- Interim Head of IT Infrastructure
* Execution of fast paced as-is assessment, recommendation of “to-be”
for organization and IT infrastructure
* Identified weak spots in the organization, issued recommendation for
replacements
* Re-aligned relationship with key outsourcing vendor
* Leading a fast paced CyberSec project to close highly and medium
critical audit findings
* Ownership of the 1st business app SaaS POC
* Initiated M365 pilot and subsequent migration

Lieferantenmanagement (allg.), Leiter IT, Network Architect, WAN, Cloud-Services, Certified Information Systems Security Professional (CISSP), Cloud (allg.), Cyber Security, It-Governance, IT-Strategieberatung, IT Sicherheit (allg.), ITIL, Organisationsentwicklung, Outsourcing, Personalentwicklung - Durchführungsplanung, Prozessoptimierung, Security Operations Center (SOC)

9/2022 – 4/2025

- International Insurance Group / AT / € 14bil revenue
- Term: 9/2022 – 6/2024 + 2/2025 – 4/2025
* Program/Project management, Change/Transformation/Rollout
management in a group Cyber Defence Center build + DORA compliance
program (€ 42mil budget)
* Setup of group wide program structure including budget, governance,
charter, scope, processes, stakeholder management
* Leading the change & transformation management across the
program, including 33 countries
* RFP management, vendor selection, vendor management in roll-out
* Rollout and project management across program streams - 33
countries
* Defined the future group IT network architecture
* Performed on-demand ISO27001 assessments in select group
countries
- Cybersecurity incident resolution and improvement project
* Leading incident assessment, analysis and response project (incl. clinic
environment)

Outsourcing, Compliance management, Cyber Security, Informationssicherheit, Interim Management, It-Governance, ITIL, Lieferantenbewertung, Nearshoring, Network Architect, Organisationsentwicklung, Programm-Management, Prozessmanagement, Qualitätsmanagement / QS / QA (IT), Risikomanagement, Rollout, Security Operations Center (SOC), Software Asset Management, Stakeholder-Analyse, Tender Manager (Ausschreibungsmanager), WAN

9/2022 – 11/2022

- Timber, Panels & Construction Materials / AT / € 92mil revenue
- Term: 9/2022 – 11/2022
* ERP project rescue mission
* Resolved critical project and change management issues
* Directed the internal project manager towards best practice approach
* Implemented transparent project management and communication
approach
* Defined and implemented user training strategy

Lieferantenmanagement (allg.), Schulung / Training (IT), Manufacturing Resources Planning, Kommunikation (allg.), Projektmanagement (IT), Prozessmanagement

8/2022 – 4/2023

- Social Insurance Provider / AT
- Term: 8/2022 – 4/2023
* Project management & PMO hybrid SIEM/SOC (€ 4.7mil approved total budget)
* Established a governanace and reporting structure in agreement with
customers (social insurance agencies) and stakeholders
* Setup and management of the project
* End-to-end transparency and KPI based delivery and reporting
* Change management with internal stakeholders from C-level to
technical level - leading to zero scope deviation
* Outsourcing vendor performance management and monitoring
* Established and executed a transparent communication strategy
which was highly regarded and complimented by executive project
sponsor
* Delivery of project in scope, on time, in budget

Outsourcing, Cyber Security, Cyber Security Engineer, Informationssicherheit, ITIL, Lieferantenmanagement (allg.), Projektleitung / Teamleitung (IT), Prozessmanagement, Qualitätsmanagement / QS / QA (IT), Security Operations Center (SOC), Stakeholder-Analyse

2/2022 – 9/2022

- Provider / KSA / $ 16.5 bil revenue
- Term: 2/2022 – 9/2022
* Project management and setup of PMO structure for SIEM/SOC build-out (internal use + later commercialization) – ($ 7.2mil project budget)
* Established a governanace and reporting structure in alignment with
client and stakeholder expectations
* Setup and management of project
* Delivered transparent, KPI based reporting and project insights
* Setup of internal PMO and PM structure for transition to internal
ownership along project life cycle
* Implementation partner performance and delivery management
* Change management with internal/external stakeholders leading to
zero deviation from scope, timeline, budget
* Established and executed a transparent communication strategy to
meet stakeholder needs
* Handover to internal PM ownership in phased approach during
execution phase

Lieferantenmanagement (allg.), IT-Infrastrukturspezialist, Security Operations Center (SOC), ITIL, PMO (IT), Projektmanagement (IT), Stakeholder-Analyse, Cyber Security, Informationssicherheit, Organisation (allg.), Projektleitung / Teamleitung (IT)

2/2021 – 9/2021

- Industrial Facility Management / DE / € 620mil revenue
- Term: 2/2021 – 9/2021
* Interim manager „IT demand orchestration“
* Established ITSM processes for incident & change
* Implementation of processes in cloud ITSM tool incl. business aligned
SLAs
* Streamlined the IT demand / relationship processes to improve
customer satisfaction score
* Conducted a vendor structure analysis (main contractor) and derived a
strategy for migration from single global to four regional vendor
structure
* Identified issues, suggested resolution for inadequate on/off-boarding
processes

Demand Management, Stakeholder-Analyse, Offshoring, Outsourcing, Identitätsmanagement, Interim Management, IT Service Management (ITSM), ITIL, Lieferantenmanagement (allg.), Service-Level-Management (SLA), Servicenow, Strategische Kommunikation

1/2017 – 1/2019

- ASGC Group / UAE / $ 2bil revenue
- Term: 1/2017 – 1/2019
* Spearheading the group wide (GCC, UK) digitization and digital
transformation
* Project ownership Oracle Fusion HCM (Human Capital Management) to
accomplish 100% paper-free processes
* Deployment of an IoT based asset management solution to accomplish
25% reduction in maintenance cost, 30% fuel consumption, 40%+
optimization in equipment utilization, 90% improved project billing
accuracy
* Deployment of an IoT based labour productiviy and safety solution
aiming to improve productivty by 25%+, resulting in 0% fatal accidents
* Project owner Oracle EBS deployment across the group, including
migration to private cloud environment (IaaS)
* Transformation from on-prem, inhouse managed data center to cloud
environment (IaaS), managed service, with on-prem DR
* Led the M365 transformation (Outlook, Teams, Yammer, One-Drive,
PowerBI) incl. user training academy, change/communication program,
hypercare etc.
* Developed concept for industry specific digital business platform
(excess resources capacities, excess materials, asset/equipment
capacity trading,...)

Maschinelles Lernen, Cloud-Services, Cloud (allg.), Cyber Security, Digitale Transformation, Digitalisierung, Enterprise Resource Planning, Fusionen und Übernahmen, Iaas, It-Governance, IT Service Management (ITSM), IT Sicherheit (allg.), ITIL, Leiter IT, Organisationsentwicklung, PMO (IT), Portfolio-Optimierung, Projektleitung / Teamleitung (IT), Saas

5/2015 – 1/2017

- United Arab Shipping Company / UAE / $ 4.5bil revenue
- Term: 5/2015 – 1/2017
* Heading up the group wide (global) IT and digital transformation
* Development of new group wide, global single instance ERP (custom
built = no off-the-shelf solution in the market) to seemlessly integrate
with auxiliary systems for end to end digitized „booking to billing“
value chain. Platform based for subsequent commercialization across
the industry - outsource/off-shore from development to operations &
support
* Global outsourcing and support vendor optimization program =
infrastructure, data center, networks
* Managed service on-prem global data center + cloud DR (IaaS)
* Launched a “machine learning” initiative which identified business
operational cost optimization and revenue generation opportunities >
$ 50mil
* Consolidated business ITs into global group IT (CoEs), reduced
headcount by 28%
* Total IT cost reduction (global scope) of 36%
* Lead a M365 transformation project (Outlook, Teams,One-Drive,
PowerBI) incl. user training academy, change/communication
program, hypercare etc.
* Accomplishment of ISO27001 certification
* Led the company into a smooth (on-time, below budget) merger with
top 4 industry competitor

Cyber Security, Leiter IT, Maschinelles Lernen, ITIL, Projektmanagement (IT), WAN, IT-Strategieberatung, Offshoring, Outsourcing, Business Intelligence (BI), Cloud (allg.), Digitale Transformation, Digitalisierung, Enterprise Resource Planning, Iaas, Informationssicherheit, ISO / IEC 27001, It-Governance, IT Service Management (ITSM), Organisation (allg.), PMO (IT), Portfolio-Optimierung

1/2010 – 2/2015

- Stryker / CH - US / $ 20bil revenue
- Term: 1/2010 – 2/2015
* Spearheading the corporate wide, global scope IT transformation &
optimization initiative (IT Infra + Security)
* Consolidate business unit ITs into a global corporate IT (virtual, global
CoEs) and reduce headcount by 15%
* Established M&A CoE which successfully delivered 20+ post merger
integrations over 4 years, worth apprx. USD 4bil of M&A spend
- Enabled accelerated Stryker business acquisitions/integrations of any
size (75% delivery below budget/time, remainder on-time/budget)
* Initiated data center consolidation (33 to 3 and outsourced) in favor of
higher availability thus $ loss avoidance (from production/
manufacturing outages) of $ 15.6mil p.a.
* Drove and led a business application and ERP (Oracle & other)
rationalization project resulting in savings of $ 10mil p.a.
* IT managed service/outsourcing provider optimization/consolidation
to optimize spend by > $ 1.5mil p.a.
* Consolidated 22 IT helpdesks into 1 global, outsourced with 24/7
coverage and cost reduction of > $ 500k p.a.
* Transformation of 27 corporate wide email platforms into just 1, which
brought cost reduction of 30% per user, and increase in service uptime
beyond 99.95%

GXP, Cyber Security, ERP-Projektleiter, Leiter IT, ITIL, Compliance Manager, Carve-Out, Nearshoring, Offshoring, Outsourcing, Fusionen und Übernahmen, Iaas, It-Governance, IT Service Management (ITSM), IT Sicherheit (allg.), Organisation (allg.), PMO (IT), Portfolio-Optimierung, Projektleitung / Teamleitung (IT), Telekommunikation / Netzwerke (allg.)

1/2006 – 7/2009

- ACS Inc. / CH - US / $ 9bil revenue (prior to Xerox acquisition)
- Term: 1/2006 – 7/2009
* Integrated IT teams and budgets across multiple business units into a
single, unified EMEA IT operation and implementing a cost allocation
and charge-back model that ensured cost transparency across work
groups
* Harnessed impeccable governance and compliance processes to
ensure SOX compliance with zero audit findings across systems
managed within ACS infrastructure as well as client data center
facilities
* Rolled sleeves up to address obvious inefficiency, asserting 30% faster
project delivery across EMEA with fewer time/budget deviations and a
US$700K reduction in the IT cost base
* Led build-out of a near-shore customer service center in EMEA, on-time
and within budget, providing noticeable improvements in Quality
control and scalability, uplifted customer experience, and a reduced
risk profile

Auditor, Business Process Reengineering (BPR), Compliance Manager, Cyber Security, Informationssicherheit, It-Governance, IT-Strategieberatung, IT Service Management (ITSM), IT Sicherheit (allg.), ITIL, Leiter IT, Lokale Netzwerke, Nearshoring, Offshoring, Organisation (allg.), Outsourcing, PMO (IT), Portfolio-Optimierung, Projektleitung / Teamleitung (IT), Telekommunikation / Netzwerke (allg.)

1/1995 – 12/2005

- McDonald‘s Corporation / AT - US / $ 26bil revenue
- Term: 9/2002 – 12/2005
* Liaised with global & regional technology and outsourcing vendors as
well as in-country IT teams in the deployment of world-class
infrastructure and connectivity scenarios that were applied globally
and secured best-practice, lowest-cost vendor solutions
* Developed business case/financing models that ensured investments
by the franchise community and attracted IT vendor subsidies by
taking advantage of cross-marketing opportunities created from the
McDonalds brand/logo
* Conceptualised revolutionary architecture/design frameworks
cascaded globally enabling WiFi hotspots, digital menu boards,
wireless order taking, PCI-DSS & SOX compliance. Enabled intelligent,
real time productivity reporting, centralized inventory planning, and an
IoT based monitoring of restaurant kitchen equipment

Cyber Security, Leiter IT, ITIL, Telekommunikation / Netzwerke (allg.), IT-Strategieberatung, Compliance Manager, Stakeholder-Analyse, Nearshoring, Offshoring, Outsourcing, Enterprise Architect (EA), IT Service Management (ITSM), IT Sicherheit (allg.), Microsoft Exchange, Microsoft Windows (allg.), Organisation (allg.), Projektleitung / Teamleitung (IT), Solution Architektur