Test Analyst/Test Management

7/2010 – 12/2010

 Worked for Xing.com on an agile development environment on the Rapid Response team, tested in an agile (scrum) life cycle contributed to the daily Sprint planning.
 I was responsible for the web testing of the new functionalities on the Xing platform, understanding the change, documenting the test cases in Confluence for the web site enhancements
 Performed the Cross browser testing on the new enhancements and deployed the changes on the Master test environment raising and managing defects in the defect tracking tool Jira.
 Built my own Sandbox, used Admin screen to configure the users and used the front end to navigate the web site and execute the test cases
 Ensured that the new contents are deployed on the Xing platform successfully using the DIPA tool and the Master environment
Technologies Used: - Jira, Confluence, MS Excel and DIPA tool.

1/2010 – 7/2010

 Worked for the European Patent Office in The Hague, I was responsible for the UAT test life cycle,
 My role involved reading the requirements, discussing technical issues with the developers, business analysts and applications managers
 Agree the scope of testing and script the test cases and created the relevant test data
 Escalated the test cases to the test execution stage, and supervised the user testers.
 Used my experience with SQL queries, HP-Mercury Quality Centre for the Creation of test designs and test case specifications, the execution of the manual test scripts, logging of the results, the creation of defects, and writing test reports at the end of the UAT test phase.
Technologies Used: - Mercury Quality Centre 9.0, SQL Queries, Oracle 11i, UNIX (AIX)

8/2006 – 10/2009

Working for O2 responsible for the Component test and the functional E2E test of the CRM” PeopleSoft”, Portal and Prepaid applications
Duties:
 Planned and created test cases and test data (for the CRM and Portal applications including on line shop and customer self care), Ensured that test cases are ready for test execution.
 Built in-depth knowledge of the PeopleSoft application, and Web applications – Portal on line shop and CSC Customer self care. Created test plans to define details of the test phase.
 Captured the requirements and confirmed that they were adequate prior to the start of the Test phase, executed the test cases and reported the results.
 Raised defects, liaised with other interface such as POS, EAI and portal in order to complete the test cycle.
 Delivered tested releases to production against challenging time scales.
 Reported the progress to the team leads and Compiled the test evaluation reports at the end of each release
 Prepared functional test scripts for the Prepaid application
 Checked the test cases created by the third party vendor “Danet” and ensured that the test coverage was complete and created new tests where required.
 Created data which consisted of pack and promotions, Executed the prepaid test scripts and raised defects,

Technologies Used: Salcus, (CRM Vantive, and PeopleSoft), Test Manager, ClearQuest, and Clearcase, Loop Prepaid, BICS, and Tariff Manager, Lotus Notes, Reflection X, Oracle, and UNIX Linux

1/2006 – 8/2006

Working for Patni (Telecom BU UK) and responsible for the SIT of a new Start up Telco in Dubai “DU” I was leading a team of 8 testers who performed functional test of the BSCS version ix.
Duties:
 Ensuring that the necessary scenarios and test cases are in place ready for test execution, using BSCS version IX and working with the Vendor LHS and the Client DU
 Responsible for client and vendor management
 Requirement capturing and gap analysis
 Performing the proof of concept via various billing workshops with the vendor
 Managing and integrating test efforts between interfaces such as CRM “Siebel”, ERP, POS and OSS.
 Managing the introduction of inexperienced test team,
 Successfully delivered against challenging time scales, regularly reporting progress to the client.
Technologies Used: CX (Customer Care tool), Provisioning, Billing, Rating, Interconnect and Mediation, and Quality Centre.

6/2005 – 12/2005

I worked for Orange on the BSCS Billing System project
Duties:
 Quickly understood and devised strategies for complex testing models.
 Grasped fundamentals of GSM network operators.
 Determined Test cases from Functional Specifications
 Performed gap analysis between prepaid and post paid requirements.
 Used Quality Centre to write test cases, executed functional test scripts and raised defects.
 Tested enhancements involving different subscribers from registration to bill collections
Technologies Used: Telecomm BSCS implementation, GSM&UMTS 2G and 3G, KV (Customer Care Module), Mediation, Billing, Provisioning, Number & SIM Management, Vantive (People Soft).