Storage Consultant

I have 15 years experience of working with Netapp storage and I am very focused on continuing my efforts to constantly expand my knowledge.

Bachelor degree in Computer Science, in Information Technology and certified in Network Appliance NAS storage.
▪23 years experience in an IT function, of which 15 years experience has been as a NetApp NAS Storage in a second/third line support role, and architectural level.
▪Good knowledge and experience in the use of the Incident/Change and remote management tools, 30.12.13 © European Union, 2002-2013 | http://europass.cedefop.europa.eu Page 5 / 6

Curriculum Vitae
processes and applications.
▪Ability to use ITIL based global tools and processes.
▪Self motivated individual with excellent interpersonal, communication and influencing skills.
▪Ability to work in a global environment and with colleagues in other regions; this includes customers, application focal points, and vendors.
▪Fluent in English, French, Arabic and some Dutch

Service Management: Vantive, Service Center Management, SMT, Falcon Service Center Operating System: ONTAP, UNIX(Solaris), Linux, Win2003/2008, WinAD, XP, Vista, win7,HPUX
Networking: Ethernet, TCP/IP, SMTP, Telnet, SSH, HTTP, DHCP, SNMP, NIS, DNS, WINS
NetApp: Knowledge of CIFS, NFS, ISCSI, NDMP, LUN, SnapDrive, Snapvault backup, Snapmirror, Snaprestore, SnapManager for Oracle/SQL, SMVI v2.0, Snaplock, Multistore(Vfiler), MetroCluster, OSSV, Antivirus, Ontap 6.5, 7.x, 8.x
Hitachi: HNAS, USP, VSPs Enterprise Backup Applications: Legato Networker, NetBackup, NetVault, TSM, ComVault, BackupExec 12.5 & 2010
Hardware: NetApp FAS, SAN Fabric, NAS, ISCSI, PCI, FibreChannel, Brocade, Cisco, McData, StorageTek and ADIC Products.
Block Technology: FCP, iSCSI, Good understanding of RAID, and NAS architecture. Monitoring tool: Data Fabric Manager (DFM). DCFM, OnCommand, Hitachi Command Suite 7, Hitachi Storage Navigator. Global Link manager, Hi-Track Monitor
Internal Training: Cisco, NACP, NACA, Unix, Sap