Project and Test Management

4/2011 – 11/2011

Project Description: CCBM2 – This project was developed in association with 17 European Central banks; it is aimed at having a central system for the valuation of collateral by parties outside the central security deposits (CSD) for each participating country. Collateral values are updated in association with counterparties, and other stakeholders can adjust their credit position based on an increase or decrease in the value of the collateral. SWIFT was used for transferring messages between all stakeholders.

Main activities and responsibilities:
• Managed a team of 10 testers – growing to 14;
• Distributed and planned workload based on software release complexity, capacity and pre -defined budget;
• Planned and strategized on the expected deliverables and resources available to his team;
• Prepared project metrics for Level 2 management, comprising of European Central Bank and 17 National Central banks who were stakeholders in the project;
• Followed and cross checked plan to ensure non-deviation from project charter based on strategy adopted per release;
• Participated in reviews that were designed to assess the effectiveness of processes in use;
• Liaised with Business analysts, Functional Analysts and developers prior to accepting releases into his team - the system Integration team;
• Drafted QA reports and presentations;
• Monitored budgets, allocated project resources, motivated and managed project team members;
• Issued progress reports and ensured deadlines were met and in case of deviation, which was inevitable, updated planning to achieve desired result in a timely and efficient manner;
• Re- estimated cost where necessary, and updated project risk based on rational expectation and followed up on change management;
• Monitored Quality and strove towards continuous improvement.

10/2008 – 4/2011

Project Name: VISA Information System – VIS

Project Description: VIS – This project was designed to serve as a central repository for all VISA Applications by third countries to EU member states that were signatories to the Schengen Acquis agreement. The aim was to have a centralized database for all VISA applications to the participating countries. The candidate acted as the VISA information system test manager, working with 15 countries up until April 2011. The application was rolled out LIVE on the 11th of October 2011.

Main activities and responsibilities:
• Enhanced and described testing quality standards in order to build a high quality and testing services catalogue;
• Actively communicated with the stakeholders to support the project in documentation, Methodology and testing;
• Ensured core project management methodologies were used;
• Monitored and reported on the work stream on a regular basis, planed deliverables and milestones;
• Stakeholders were HPS- Application Development, Bridge – for Biometrics and sTesta/HP orange for Networks;
• Mitigated risks and resolved or escalated issues where and when necessary;
• Prepared user guide for process, tool and application in order to assist the Commission test team and the member states testing community;
• Monitored and applied predefined controls and procedures when the need arises;
• Drafted reports and made presentations to member states and the commission test advisory group;
• Monitored and managed activities of the development team, Biometrics application team and Network operators as it related to testing for 15 EU member states;

• Recommended and analyzed a comprehensive set of guidelines that helps organizations to establish and improve processes for delivering service by:
o Measuring processes, procedures, and practices in the DG;
o Applying, adapting, developing, deploying process and performance improvement-based solutions;
o Applied Test management skills to solve problems;
o Provided practical guidance on economical implementation of CMMI;
o Applied basic statistical tracking, analysis, and reporting to senior management – Earned value graphs;
o Monte Carlo simulation of all test phases to show maturity levels, slippage and impending project risks if milestones are not met.

Technologies and Tools used: , MS Project, JIRA, Visio, XML spy, Oracle 9i, Orchestrator (in house tool developed for managing tests with MS) Malcolm Bald ridge modeling technique.

6/2006 – 11/2007

Project Description: AFIS - This project comprised of the development of various applications designed to monitor and report infringements recorded at border post, either by customs, immigration, Interpol or any relevant organization within the EU that have been authorized to use the system.

Main activities and responsibilities:
• Monitored the various phases in the project lifecycle, creating and tracking plans for the deliverables of the programme (AFIS suite);
• Liaised with development teams on a daily basis, to challenge and influence assumptions in order to drive the project through to delivery;
• Introduced and performed training for IT and Testers on the use of HP Quality Center, quality process and standards;
• Ensured high quality and accuracy was maintained through development to software release;
• Acted as a consultant and advisor to other project managers, on his project, within the AFIS programme;
• Liaised with the two development teams (Intrasoft and Sword) and offered recommendations for improvement;
• Supervised and coached staff that were working in the QA/Technical function;
• Enhanced the reputation of the QA function and promotion of a quality service.

Technologies and Tools used: Quality Center, Testdirector, Quick testpro, Rational test suite.

1/2006 – 6/2006

Project Name: T- Mobile – Pre pay Retail Billing and Payment (RBP)

Project Description: Provisioning of Interactive voice recognition (IVR) tools and implementing marketing department promotions on the Pre pay side of the business.

Main activities and responsibilities:
• Designed tests to prove the functionality, reliability, completeness, and operability of delivered system;
• Wrote and executed test scripts to enable identification and elimination of errors in the delivered system;

• Prepared a test summary report detailing the results of testing;
• Recorded all anomalies found during testing, analyzed the cause and where appropriate re-ran tests to prove any fix delivered;
• Logged results of all tests undertaken, included any evidence of successful completion;
• Worked on T-Mobile’s Retail Billing System using UNIX;
• Worked on (ICR’s) Internal Change request, from inception to completion;
• Carried out an audit on all Manual regression suites after each build.

Technologies and Tools used: Unix, Excel, JIRA.

6/2004 – 6/2009

Project Description: Allen and Overy planned to create a virtual law firm where all documents and work are virtually done and hard copies of documents kept in a library/archiving system.

Main activities and responsibilities:
• Tested team lead to a team of 12 testers for the development of “OMNIA” a document Management system based on the COTS - Hummingbird DM;
• Planned, supervised and conducted testing to confirm the effectiveness and efficiency of the system controls;
• Analysis of bugs and incidence, including the dependencies on the business and its impact analysis;
• Designed and developed the “Bug cycle” using Test Director/Creating and amending test scripts/functional design to ensure they are fit for purpose;
• Write and executed test scripts and logging/ retesting of defects in Mercury Test Director 8.0 SP1;
• Project managed the testing process for every new project release;
• Added Business Requirements to Test Director;
• Trained new staff on how to use the system and Test Director;
• Worked end-to-end on Omnia (several releases). Omnia was a Document Management System used for A&O staff globally, it managed projects shared work, individual work and cases.