Senior System Analyst in Telecom BSS/OSS

8/2011 – 3/2013

External Consultant in Telecommunication area. Enhancing and supporting business processes in Vodafone Production environment. Involvement in Architectural solutions, Feasibilities and Design Planning of new projects.
Project Management.
Performing Operational support of Production environment.

10/2009 – 8/2011

External Telecommunication Consultant. Working for Vodafone Germany (D2) customer. Estimation and solution design of new projects involving all KIAS and non KIAS modules (ARCOR systems, EPOS, IVR, IN systems, Switch, CPCOM Architecture, Vodafone Internet portals etc.). Writing project Architecture documents, Solution Concepts (IDDs) and other Design documents. Work against Vodafone Business Analysts and Marketing departments.Managing projects from the planning and design phase until production.

4/2007 – 10/2009

Senior Business Analyst and Group Leader in OSS and BSS area. Implementing integration between Amdocs Ordering, Enterprise Product Catalog, Amdocs OSS systems, CRM and Billing on Amdocs product versions 7.1 /7.5. Participating and leading scoping sessions and business requirements gathering sessions on the customer site for big transformation Telecom projects (Telstra in Australia, Rogers in Canada). Performing integration with Siebel CRM and Metasolve in Telstra project.
Managing the documentation writing,