5 Years of strong Design and development Experience in PL1 and DB2

10/2009 – 9/2012

Lead a team of 6 members for Support application, bug-fixing and development
Design and Develop online and batch programs by Incorporating complete SDLC.
Propose and implement Algorithmic improvements and optimizations for existing software.
Generate additional revenue by proposing new innovative ideas and incorporating them.
Gather, analyze and document functional / business requirements.
Estimate efforts for developing based on the Complexity of the modules
Act as liaison between clients and developers to identify requirements.
Perform IBM role/Go-Live manager for newly developed application by 3rd party Vendor
Handle escalations directly from the client and address them at the earliest
Monitor support quality and ensure client process compliance as per ITIL processes
Onshore counterpart and subject matter expert for 8 mainframe applications
Complete ownership of getting application KT from BMW/3rd party vendors.
Support applications at L3 and solve long pending problems with permanent solutions
Create/Track bugs in Quality Center with respect to priority to coordinate for timely closure.
Handle change management and final testing of the product to monitor system risks/ security.
First point of contact for client and offshore team.
Contribute towards improving Customer satisfaction Index, CSI
Analyze and solve long problem Management Tickets with permanent solutions
Create documentations for recurring /special incidents for improving resolution time
Conducted interviews for new recruiting resources for the project and the company
Work with non-mainframe interface/front end partners to resolve issues

11/2007 – 9/2009

Develop online and batch programs by Incorporating complete SDLC
Create Pseudo-Code, Code, Unit Test Plan, Sub-System Plan,
Execute Unit Test, Sub-System Testing, Link Testing.
Review documents Unit Test, Sub-System Testing, Link Testing.
Estimate effort based on the Client Estimator.
Extensively use Quality Center in tracking bugs and timely resolving with respect to priority.
Involve in writing code-specs, documentation of usage, reviews.
Created Test Data for testing
Test environment set ups, table creations for the unit test execution.
Create framework Tables for the new environment
Organize and conduct trainings for project beginners in the project.
Developed a REXX tool for the ease of project that saves projects team efforts and time.