Technical-, Author, Trainer, Writer, Analyst

11/2008 – 11/2009

As technical writer for e:cue, my chief responsibility was creating end-user and
developer documentation for LED hardware and software. I developed documentation as well as established relationships with LED press, partners at trade fairs and customers in training sessions. I also developed content and design for marketing campaigns and material.

5/2005 – 4/2008

As a member of the support team, my responsibility was to provide 1st level hardware and software support to BMW employees worldwide. The issues ranged from equipment and tool breakdowns, to logistics, client/server and HR systems.

3/2003 – 1/2009

East Coast Translating (ECT) was started as a partnership for linguistic services including translating, interpreting and documentation. Our services and products are primarily for 1st-tier languages, and now offer (almost)every language to every language. Specializing in difficult and complicated projects, our mantra is Make no mistake, it is very important to be understood.

9/2000 – 3/2002

As technical writer for the Component Consulting group my responsibilities ranged from the documentation of software products and projects to writing marketing copy. Also, I translated the German/English pair written by engineers and sales personnel. I was responsible for maintaining consulting entries into the Terminology Database. In concert with the Product Management Group, I authored the Ready2Sell marketing releases, which were used directly by sales to generate interest for software projects.

4/1997 – 1/1998

In my position as editor/proofreader with Air Transport Systems, I edited, revised, and cataloged instrumentation manuals for the aerospace industry. Principally, my duties consisted of proofing document photocopy quality, page numbering and version control. Additionally I was responsible for printing and archiving each edited and proofed manual.