eBusiness Softwareprozesse Softwareentwicklung
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- 1140 Wien
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- 26.07.2012
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
1/2009 – offen
Tätigkeitsbeschreibung
Development of an elearning solution for language learning.
This consists of three main components. The authoring system (AS), the learning environment (LE) and the desktop player (VD).
The AS part is used to create course material and produce products.
The LE hosts those products coming from AS systems and acts as central backend for learners.
Finally the VD is the component where the learning actually happens. It's kind of a karaoke visualization for learning the new language.
Core technologies used: Java, Rails, .Net (Speech API), Flex, JavaScript
I was also responsible to set up the web store and integrate it with the backend to enable digital delivery of products to the consumer.
Another challenging sub-project was to build a syncing interface in Java (Flex was not able to handle the work load). The main part was a module that rendered audio files to wave forms, displayed it to the operator and made it possible to easy get the text and the spoken work into sync with a keyboard only interface.
2/2008 – 2/2009
Tätigkeitsbeschreibung
Building of an online/web version of the quiz gaming show "how wants to be a millionaire".
The core was our own gaming platform which was adapted to the needs of a quiz game.
The players where able to pay real money to participate against others in a quiz. The winner of the game or several game won the pot.
My team did all the programming (J2EE + Spring) and the front end development (Flash/Flex).
SCRUM was used as project management tool.
3/2007 – 2/2009
Tätigkeitsbeschreibung
Design and creation of a skill based gaming platform for card games like Skat and Schafkopf.
It included fraud prevention and detection, control of money flow, calculation of fees.
The whole system was done by an internal team under my lead only the design components where outsourced. We used agile methods (SCRUM) to adapt to customer needs.
The core technologies used where Java (Spring) as backend and Flex/Flash as fronted for the games.
10/2005 – 11/2007
TätigkeitsbeschreibungI created AskSomeBodey which was a web service for media companies and government agencies to conduct fully computer automated telephone based surveys. Results from hundreds of interviewees are available within minutes.
4/2005 – 3/2008
Tätigkeitsbeschreibung
We planned and created the whole call center and fulfillment software and hardware infrastructure.
The main focus of the system was to handle peak call volumes when our clients informercials aired.
We managed infomercial clients like RTL Shop and TeleTip.
My main focus was to lead the project and to maintain the backend oracle database and monitored performance. Also I was responsible for developing agent interfaces in Java Swing and Struts.
4/2005 – 10/2006
Tätigkeitsbeschreibung
Creation of a call center system and special agent interface for taking bets for the PremiereWin TV shows.
We build an Asterisk based interactive phone system (IVR) to take the calls automatically. Those callers which were not able to use the system properly where sent to the call center agents.
For those agents we developed a Java Swing based interface that communicated the the IVR and the PremiereWin backend.
6/2004 – 12/2004
Tätigkeitsbeschreibung
Senior Consultant
Company offers order entry systems for the DRTV industry to add value for the consumer and cut costs for the customers.
My responsibility was to build the ASR (automatic speech recognition) based automation for the call center. So basically we tried to take off the peak call volume and process the calls via the speech enabled IVR. One of the first infomercial campaigns that used our system was the "Space Bags" brand of ITW.
Zertifikate
Ausbildung
Kapfenberg
Über mich
Ihr Nutzen:
- Wirksamere und wirtschaftlichere Prozesse
- Effektivere und effizientere Teams
- Besser organisierte und motivierte Zusammenarbeit
- Kompetente Umsetzung
Weitere Kenntnisse
- Oracle PL/SQL
- Java
- Ruby (Rails)
- JavaScript
Unternehmensabläufe und Unternehmenssoftware:
- Optimierung von B2C-Versandhandelsabläufen
- Einführung von Customer Care Systemen
- Einführung von CRM (Customer Relationship Manage- ment) Systemen
- Einführung von IVR (Interactive Voice Response)
Entwicklungsprozesse und Teamentwicklung:
- Begleitung des Aufbaus von Entwicklungsteams Anziehen und Integrieren von IT-MitarbeiterInnen aus dem Ausland
- Outsourcing-Management
- Zusätzliche Einwerbung von Fördermitteln
- Einführung von Agiler Softwareentwicklung
- Einführung von XP, BDD, TDD
eCommerce und Online Marketing:
- Aufsetzen von Online-Shops
- Realisierung von Schnittstellen
- Auswahl von Payment Gateways
- Erstellen von Online-Vertriebsstrategien
- Ermittlung des Vertriebpotenzials von Amazon
- Einrichtung von Amazon als Vertriebskanal
- Auslagerung des Fulfillment an FBA
- Erstellen von Internationalisierungsstrategien
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Französisch (Grundkenntnisse)
- Polnisch (Grundkenntnisse)
- Europäische Union
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