SAP SD and CRM Consultant

1/2009 – 12/2011

Industry Experience:
Chemical ( BASF )
Cement & Refractory ( Wholesim-ACC, ACE-CALDRIDGE)
Paper Products (XEROX)
Domestic Appliances (Philips DAP)
Semiconductor (ASML )
Pharmaceutical ( GOLDDHIELD Ltd)





Relevant Experience:
Leading Chemical Industry
Fit GAP analysis, GAP closure, Functional Design
Support Integration Test , User Acceptance Test
Key User Training
Incident and change Management
Process Documentation
People Management: Lead Team of 25 people
SLA Management

Leading Cement & Refractory Industry
Business Process Mapping & functional design for SAP SD
As is to be Analysis
Implementation of process improvements
User Manual and User Training

Leading Pharmaceutical Industry
Business Process mapping
Collection of User requirement

Leading Domestic Appliances , Semiconductor Industry & Paper Products
Incident and Change Management
Reorganization of SD process
People Management : Lead Team of 6 people