IT-Servicetechniker

7/2010 – 12/2010

Technical assistance for testing scenarios on a ngIN network.
Main tasks:
Testing and analyzing of scenarios in real and simulated environment.
Testing the functionality of mobile services (USSD, Multicard, Prepaid).

10/2009 – 2/2010

Technical cooperation for testing new HSPA+ mobile network.
Main tasks:
Analyze data events on network elements.
Manage/ Escalate tickets along test and surveillance assignment.

7/2008 – 7/2009

Technical cooperation in a project for the swap of nearly 6000 BTS.
Main tasks:
Preparing and provisioning technical data plans with X:akta and Visio applications for the field force. Configuring and testing of network elements and alarms using remote maintenance tools.
Ticket management and escalation for issues and troubleshooting.