Professional Project Manager

2/2005 – 6/2011

Conducted feasibility studies and cost/benefit analysis on potential projects
Comprehensive experience in the deployment of large IT/Telecommunications projects
Development of project teams hard and dotted line, which included the sourcing of external contractors
Built and maintained strong relationships with customers at ground level and executive level
Brought analytical skills to bear in determining accuracy and quality of information received
Due diligence skills were brought into play when sourcing external contractors (partners)
Drafted project documentation (SOW, scheduling, WBS, network, Risk plans, and customer acceptance)
Managed simultaneous rollout of numerous turnkey complex customer-intense (MSAN, DSLAM, FTTX, xDSL) Telecommunications and IT projects which also consisted of trial lab and pilot projects contemporaneously
Analysed and verified customers expectations, developing appropriate project documentation ensuring the smooth and successful delivery of projects
Supported implementation of Network Infrastructure which included the migration of users
Successfully managed relationships with internal Departments and external Partners
Delivered numerous Change Management and Migration projects across customer base
Conducted project review meetings between customers at ground level and executive level
Continuously managed and monitored our project partners, on a daily basis in relation to scheduling, installations, reports, risks, and quality of work completed
Single point of contact for stakeholders and their project management teams
Supporting the Procurement department with the selection of external partners, in pricing, contact organisation and validation of required accreditation
Liaised with logistic providers on many fronts, organised the release of required Customs documentation in relation to the timely delivery of equipment to customers premises or COLO positions
Liaised with PMO to produce customer/stakeholder focussed documentation to enhance competitiveness
Responsible for entire projects lifecycle
Demonstrated high levels of professionalism in all aspects of project management

3/1999 – 11/2004

Successfully managed multiple simultaneous rollout projects which included Network Build, Local and wide area network builds, Interconnects, Managed Bandwidth and Ethernet (WANs, LANs, SDH, DWDM, VPN, Ethernet, Wireless network build, International Network Infrastructure build)
Managed test trials on services such as software migration to meet customers specific requirements
Provided cost/benefit analysis and recommendations on potential projects
Participated in submission of responses to customers RFQs/RFIs
Responsible for producing complete project documentation including cost and performance tracking
Conducted meetings with internal teams and project partners to discuss progress and risks, addressing any issues arising
Provided stakeholder/customers project updates both on-site and though electronic media
Project management from initiation to closure ensuring compliance with Project timelines, budgets and quality
Worked closely with customers providing accurate locations of cross-connection COLO premises positions, to facilitate smooth handover of services in a timely and efficient manner
Drafted documentation templates for circulation to improve/raise the Companys profile enhancing competitiveness
Gained huge experience in all aspects of project management