Senior Change & Transformation Manager
- Verfügbarkeit einsehen
- 0 Referenzen
- 100€/Stunde
- 08001 Bracelona
- Weltweit
- de | en | es | fr
- 21.04.2025
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
1/2024 – 4/2025
Tätigkeitsbeschreibungxxxx
Eingesetzte QualifikationenChange-Manager, Digitale Transformation, Kommunikationmanager, Schulung / Training (IT), Transformation Management
2/2022 – 4/2025
Tätigkeitsbeschreibung
- Implemented a Key User Concept and created a Teams channel as an information hub to foster a strong user community.
- Managed internal program communications, including leadership coaching, release notes, and stakeholder engagement.
- Oversaw external communications, such as an intranet site, management updates, and executive presentations.
- Successfully executed a rebranding initiative, adapting concepts and strategies to evolving business needs.
- Established a customer satisfaction survey as a recurring process, next to continuous improvement workshops as an optimization tool.
Release Manager, Externe Kommunikation, Markendesign, Change-Manager, Change Management, Customer Success Manager, Interne Kommunikation, Kommunikationmanager, Kommunikationsberatung, Stakeholder-Analyse, Transformation Management
1/2020 – 12/2022
Tätigkeitsbeschreibung
- Transitioned in-person training to online formats during COVID-19, ensuring high-quality and efficient delivery.
- Coached trainers and participants in adapting to several hours of online training.
- Provided technical support and guidance on using MS Teams effectively for training sessions.
- Adapted and updated training content for online formats.
- Created concepts and contributed to the further development of the institute’s digital presence.
Bildungswesen und Training (Sonstige), Change-Manager, Digitale Transformation, Schulung / Training (IT), Kommunikationmanager, Kommunikations-Konzepte, Training - Coaching-Kompetenzen, Change Management, Transformation Management
1/2018 – 12/2019
Tätigkeitsbeschreibung
- Further development of the official website (medienanstalt-nrw.de) using TYPO3
- Development of a social media strategy in a team setting
- Planning, content creation, and monitoring of the organization's social media channels
- Compilation of media reviews and press clippings & Planning of ad-hoc projects
- Conducting research, developing concepts, and creating presentations and briefings
- Assisting with project organization, including website relaunch and further development of initiatives in the "Media Orientation" department and the "klicksafe" project
- Support in the conception, consulting, and implementation of communication measures (press releases, mailings, follow-ups, distribution list management, corporate design initiatives, etc.)
Webseiten-Tester, Externe Kommunikation, Interne Kommunikation, Social Media Manager, Kommunikationsexperte, Mediengestaltung, Content Management
1/2017 – 12/2017
Tätigkeitsbeschreibung
- Analyzing KPIs to assess the success of campaigns, content strategies, and overall performance.
- Gathering and evaluating user feedback to assess content effectiveness, making improvements as needed to enhance user satisfaction.
- Generating innovative and engaging ideas for content that stand out in the market and resonate with audiences.
- Planning and executing projects
- Conducting thorough research to identify relevant and engaging content for the target audience, ensuring it aligns with current trends and interests.
Customer Success Manager, Externe Kommunikation, Content Marketing, Marketing
Ausbildung
Heinrich-Heine-University
Düsseldorf
University of Siegen
Siegen
Über mich
Currently, I’m working as an AI Change Consultant, where I design and deliver AI introduction trainings and help organizations leverage the benefits of artificial intelligence in a practical, approachable way. My role bridges the gap between technical innovation and human adoption—ensuring teams not only understand AI, but feel confident using it.
Throughout my career, I’ve led change initiatives across global corporations and public institutions in industries such as automotive, education, and media regulation. My work spans stakeholder engagement, leadership coaching, rebranding, internal communications, and community-building programs. I believe that successful transformation happens when people feel informed, involved, and empowered.
Fluent in German, English, and Spanish, I bring cross-cultural communication skills and hands-on experience with tools like JIRA, MS Teams, and TYPO3. Whether enabling digital learning strategies or shaping enterprise-wide communication frameworks, I make change not just manageable—but meaningful.
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Spanisch (Fließend)
- Französisch (Grundkenntnisse)
- Europäische Union
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