Software Testing and Business Analyst - Travel Domain experience

8+ years work experience as a software test engineer in an agile
development environment for Windows application, including 4 years of
experience as Business Analyst. Wide experience working in Sabre
GDS system in Travel domain PNR creation

• Computer Engineering

Worked for a leading travel domain
company. Ensured the high quality of Software and Web Applications by
performing both Automation and Manual testing resulting in 20%
reduction in software defects in an Agile Scrum environment
• Developed and maintained Manual and Automated Test Scripts using
Selenium resulting in 30% reduction in testing time
• Performed API and Stress Testing resulting in 15% improvement in
system performance
• Collaborated with cross-functional teams to identify, report, and
troubleshoot issues, resulting in 100% customer satisfaction
• Helped the development team by analyzing client needs and
processes
• Initiated and led discussions with clients and the technical team to
ensure proper understanding of concerns and expectations
• Worked as part of a team to identify problems and come up with
solutions

1. Also have previous Experience working as IT recruiter for 2 years
2. Have experience working as Business Analyst for Travel domain related projects. Have wide knowledge working in Sabre , User story creation, writing acceptance criteria and handling end to end sprint cycle