Network Engineer

3/2024 – offen

- Configure and manage UniFi networks, including access points, switches, and gateways
- Administer network operations: VLANs, routing, and firewall management
- Manage Microsoft 365: user accounts, licenses, and troubleshooting
- Implement and support NAS solutions for data storage and backup
- Administer Nextcloud: user management, file sharing, and security settings
- Virtualize servers/workstations with VMware,Hyper-V and Proxmox
- Administer 3CX phone systems: VoIP setup and management
- Manage OPNsense firewalls: security policies, VPN setup, and network

Netzwerkadministrator, Back up / Recovery

10/2023 – 2/2024

- First- and second level support for state-level public administration officials
- Receiving, prioritizing, and escalating incident report
- Setting up, modifying, and deactivating user accounts in Microsoft 365
- Assisting with account recovery and password resets
- Configuring and managing Exchange mailboxes and email flow rules
- Identifying and resolving access and permission issues in SharePoint Online
- Managing group policies in Azure AD, Office 365 groups, and Microsoft
Teams
- Documentation in ticketing system (Remedy)
- Resolving network errors and performing hardware repairs

2nd & 3rd Level Support

7/2020 – 8/2023

- Server administration
- Hardware installation and maintenance in data centers
- Networking cabinet cabling
- Initial configuration of Cisco switches and routers
- Initial configuration of Fortinet switches and Firewalls
- Proposal and order creation

Netzwerkadministrator, System Design