IT Support Specialist
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- 0 Referenzen
- auf Anfrage
- 12629 Berlin
- auf Anfrage
- en
- 24.10.2024
Kurzvorstellung
I'm an IT Support Specialist with expertise in troubleshooting and configuring network, hardware, and software systems to ensure smooth operations. I manage network infrastructure, provide end-user support, and handle system administration tasks.
Qualifikationen
Projekt‐ & Berufserfahrung
IT Infrastructure Upgrade and Optimization (Festanstellung)
Letlive Innovates, Lagos
8/2024
–
9/2024
(2 Monate)
Tätigkeitszeitraum
8/2024 – 9/2024
TätigkeitsbeschreibungLed the upgrade of the company’s network infrastructure to improve performance and security. Set up routers, switches, and VLANs, optimizing data throughput by 15%. Managed Windows Server configuration, improving server uptime by 40%. Implemented network monitoring tools like Wireshark to identify bottlenecks and improve reliability by 25%.
Eingesetzte QualifikationenIT-Infrastrukturspezialist, IT-Spezialist, IT-Support (allg.)
Zertifikate
compTIA A+
2024
Ausbildung
BSC
BSC
UNIVERSITY OF BENIN
2013
NIGERIA
NIGERIA
Weitere Kenntnisse
I am skilled at the following: .
End-User Support (Troubleshooting, mobile device integration)
Hardware and Software Support (95% first-contact resolution rate)
Router and Switch Management (Cisco, VLAN setup)
Network Troubleshooting (LAN/WAN, Wireshark, Netstat)
System Administration (Windows Server, Active Directory)
Microsoft 365 Administration (Cloud services, system uptime optimization)
Task Automation (PowerShell scripting)
Backup and Recovery (Veeam, Acronis)
Firewall Management (pfSense, security configurations)
Virtual Machine Management (VMware, Hyper-V)
IT Security (Multi-factor authentication, data encryption)
Network Design and Maintenance (100% uptime during expansions)
Device Management (Intune, reducing deployment time)
Data Recovery and Integrity (Full recovery during outages)
End-User Support (Troubleshooting, mobile device integration)
Hardware and Software Support (95% first-contact resolution rate)
Router and Switch Management (Cisco, VLAN setup)
Network Troubleshooting (LAN/WAN, Wireshark, Netstat)
System Administration (Windows Server, Active Directory)
Microsoft 365 Administration (Cloud services, system uptime optimization)
Task Automation (PowerShell scripting)
Backup and Recovery (Veeam, Acronis)
Firewall Management (pfSense, security configurations)
Virtual Machine Management (VMware, Hyper-V)
IT Security (Multi-factor authentication, data encryption)
Network Design and Maintenance (100% uptime during expansions)
Device Management (Intune, reducing deployment time)
Data Recovery and Integrity (Full recovery during outages)
Persönliche Daten
Sprache
- Englisch (Muttersprache)
Reisebereitschaft
auf Anfrage
Arbeitserlaubnis
- Europäische Union
Home-Office
unbedingt
Profilaufrufe
14
Alter
34
Berufserfahrung
11 Monate
(seit 12/2023)
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