IT-Consulting - Testanalyse, Testdesigner, Testdurchführung, Test Automatisierung

10/2010 – offen

Responsibility for: Test design, Scripting, Test execution, Test automation, Reporting etc.

Reporting, Test Automation, Testdesign (IT), Testen, Test Management, Webdesign

9/2010 – 10/2010

Hardware-Rollout:
Austausch von Avaya, telefon, G11 Gateway, dect telefone und
anderer wirless.
Software: Software updates
1st line Support: Telephone User Help Desk Support, receiving and processing, Troubleshooting


Qualifikationen:
Hardware
Software

6/2010 – 9/2010

Receives and responds to inquiries from German-speaking external and internal customers via both email and phone
Follow-up on customer inquires not immediately resolved
Complete call logs and reports
Take responsibility for the information forwarded on external and internal customers via both email and phone
Installation of hardware and software
Software updates
Construction and maintenance of the internal IT infrastructure
Analysis and processing of support requests
Preparation of documentation in German
User Administration and client troubleshooting and application in the Office


Qualifikationen:
IT-Support

Design (allg.)