Strategic and management consultant

7/2021 – 9/2024

o Helping to create a new captive finance company on global level
o Co-define the Target Reference Model, by creating new processes and
organization structures for the sales and credit process /departments
of a new to be created financial company on Global level.
o End-to-end responsibility for the Point of Sales and Contract
origination parts of the program
o Support the deployment of the Target Reference Model in client
markets (for Point of Sales and Contract Origination)

Content Management, Management (allg.), Projektmanagement, Projektmanagementberatung

7/2020 – 6/2021

Helping to organize/set up the “Run activities” of a train (SAFE-way of working) of 150 people, with the best practices of other existing trains within the organization.
End-to-end responsibility for speech-technology integration and chat-bot technology upgrade.

Organisationsentwicklung, Projektleiter (Sonstige)

8/2019 – 6/2020

The objective of the project was to create a new organizational
model (as an example for the rest of Flanders) and restructure the province (500 FTE), considering the regional limitations. A bottom-up approach was needed, due to strong historic organizational/employee resistance to change. This included the development and optimization of processes.

Transformation Management, Projektmanagement, Sanierungsstrategien