Projekt Manager, Prozessexperte, Interim Manager

7/2020 – 8/2022

Restructured a 3PL department
• Communication development towards customer by facilitating workshops, moderating regular and ad-hoc meetings and providing data as part of a consulting-based approach
• Development and Implementation of a KPI reporting dashboard
• Definition and visualization of processes via process flow charts targeting commercial requirements of the customer
• Transfer of the established processes in the SAP WM environment by serving as the point of intersection between operations and the customizing IT service provider
• Post integration change management to increase the internal acceptance of the SAP ERP environment, the abilities, and the confidence
• Developed the project plan for the SAP EWM system conversion including allocation of working packages according to operational and technical restrictions
• Shopfloor layout adjustments according to documented processes and ABC-analysis product clusters including the implementation of an optimized physical and systemic storage scheme
• Leadership development of group- and team leads via on-the-job coaching and theoretical leadership training sessions
• Integration of the fulfillment processes of new customers in the established workstream

Personalführung, Logistik Beratung, Logistikmanager, Unternehmensstrukturen

4/2017 – 3/2019

Supported semi-automated robotics site launches for a global player in the e-commerce sector
• Implemented shopfloor layout adjustments based on process flow calculations leading to decentralized buffers to cope with internal supply failures
• Developed and implemented a system integrated tool that allows transparency in indirect labor force hours which resulted in top benchmark ratings
• Developed a companywide leadership development program for next generation leaders in cooperation with an international team. Trained and coached approx. 120 leaders via classroom workshops and on-the-job coaching
• Developed and implemented a stow sequence training based on top tier observations resulting in 12% improved stow rate

Prozessoptimierung, Programm-Manager, Personalführung

4/2016 – 3/2017

PMO support in a change project in the telecommunication industry
• Supported layoff preparation processes by executing several project management tasks according to waterfall methodology, and targeting the acceptance of customer leaders through frequent communication by moderating workshops, facilitating meetings, and providing information documents
• Supported small enterprises by defining promising marketing, sales, and operations processes

Projektmanagement - Projekt-Training, Change Management, Prozessmanagement