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BSS Telecom Operation
- Verfügbarkeit einsehen
- 0 Referenzen
- auf Anfrage
- 86529 Munich
- Europa
- en
- 31.05.2024
Kurzvorstellung
Project Management in Telecom BSS (Client :Telefonica O2) and CRM ITSM Process .
Hands-on experience in Implementing ITIL Process.
Significant knowledge in Digitization and dealing with different Data source .
Involved in Telecom BSS
Hands-on experience in Implementing ITIL Process.
Significant knowledge in Digitization and dealing with different Data source .
Involved in Telecom BSS
Qualifikationen
Über mich
I am a ITIL Certified with 19+ years of exposure in the IT industry with proven expertise in IT service management on BSS CRM Domain (Telefonica O2. Germany as client) & well versed with Telecom Incident management, Change management including Change incident creation with Monitoring SLA & KPI process . Proficient in working on change Policies (CAB) & solutions within HELIX Tool ,Service now along with Incident Management system including Major incident resolution process with good knowledge of ITIL Application Tool Like JIRA ,Confluence , Remedy. Currently working with dieerent AI Tools like ChatGpt , Claude AI, data squirell.AI
Persönliche Daten
Sprache
- Englisch (Muttersprache)
Reisebereitschaft
Europa
Arbeitserlaubnis
- Europäische Union
Profilaufrufe
33
Alter
51
Berufserfahrung
20 Jahre und 9 Monate
(seit 12/2003)
Projektleitung
10 Jahre
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