Product owner; SAP Security consultant;

4/2017 – 4/2018

Monitoring and analyzing AR overdue balances, insist to all departments involved in the AR process to recover the amounts overdue from clients;
• Coordinating the production of monthly performance team KPIs;
• Assuring that all team members know and understand the company’s strategy, as well as the Finance team strategy and priorities
• Responsible for the preparation of accurate, complete and timely data required by internal and external auditors;
• Preparing additional information requested by the senior Management and ensure it is timely submitted;
• Verifying that accounting documents are accurate and include all the necessary back up documentation;
• Recruiting together with the HR team new team members;
• Continuous update of team’s processes and procedures to improve speed and accuracy of accounting activities;

SAP FI-AR

12/2015 – 3/2017

• Monitoring and analyzing AR overdue balances, insist to all departments involved in the AR process to recover the amounts overdue from clients;
• Coordinating the production of monthly performance team KPIs;
• Preparing documentation for official statements required by the Romanian fiscal authorities;
• Verifying that accounting documents are accurate and include all the necessary back up documentation;
• Assuring that all team members know and understand the company’s strategy, as well as the Finance team strategy and priorities
• Follow up of clients with credit balance and overdue;
• Assuring that all team’s processes and procedures are in line with the company’s financial guidelines as well as with the Romanian fiscal legislation;
• Taking part in the design and implementation of new processes and procedures regarding the AR Accounting;
• Driving the performance management process for all team members;
• Participates in other team activities / projects as assigned by manager.

SAP FI-AR

11/2013 – 11/2015

• Monitor and measure team to be in line with company targets and performance standards;
• Ensure team is motivated to apply best practices;
• Evaluate team’s workload on a daily basis and organize work allocation among team members to neutralize peaks;
• Organize recurrent team meetings to discuss targets, achievements and best practices;
• Collaborate with experts and process owners to develop training materials;
• Offer expertize and assistance on new staff recruitment;
• Train new staff;
• Handle and solve operational escalations;
• Discover errors, analyze root causes, trigger both corrective and preventive actions and reporting through CAPA;
• Ensure Team KPIs are met;
• Propose, promote and implement new initiatives;
• Ensure all administrative and IT records are correctly set;
• Offer professional feedback about each team member for assessment and development;
• Mentor, guide and actively sustain people development;
• Oversee enforcement of setups and monitor compliance, including audit checks;
• Perform operational tasks of a customer service analyst (contract set-up, maintenance, invoicing, reporting on contract maintenance, meet KPI);
• Provide detailed reports and presentations to upper levels of management;
• Perform any other tasks related to process as per SV/Manager’s requirements;
• Trigger brainstorming within team and encourage improvements;

SAP FI-AR

12/2010 – 12/2012

• Perform data entry per predefined processes;
• Assist other departments and support groups by reporting routine issues to appropriate roles;
• Setup sales data in a timely, accurate and efficient manner;
• Maintain documentation and records;
• Prepare reconciliation reports;
• Get reports from SAP and generate invoices using SAP;
• Maintain a continuous communication with the Technical Solutions Department;
• Ensure customer satisfaction;
• Detect and eliminate errors (reactive solutions);
• Keep systems updated by administrating contracts and customers profiles;
• Ensure each request;

SAP AC