Product Operations & Management Coach & Consultant
- Verfügbarkeit einsehen
- 0 Referenzen
- auf Anfrage
- 12683 Berlin
- Weltweit
- en
- 25.10.2024
Kurzvorstellung
I truly believe that Product Operations can play a huge role in transforming companies from being competitors to becoming true market leaders. Get in touch to learn more!
Qualifikationen
Projekt‐ & Berufserfahrung
2/2023 – offen
Tätigkeitsbeschreibung
As a Product Operations Consultant and Coach it's my mission to empower my clients and their teams to achieve product excellence using the power of Product Operations.
- Coaching of individual Product Ops Managers or entire Product Ops teams to focus on and drive strategic initiatives based on business needs
- Consulting on Product Operations capabilities on an interim Product Ops leadership basis
- Coaching of Product leaders & Senior PMs tasked with Product Operations
Subject areas I can help with:
- Crafting a Product Management operating system
- Successfully implementing OKR processes
- PM onboarding & career development
- Agile & product-led transformation & re-organisation post-layoffs
- Launch of internal Communities of Practice
- Internal communications pertaining to product organisation
- ...and many more!
Produktmanagement, Lifecycle Management, Organisation der Produktentwicklung, Produktivitätssteigerung
7/2022 – 2/2023
Tätigkeitsbeschreibung
Part of the Product and Engineering Leadership team, I closely collaborated with my leadership peers to address inefficiencies and create the best possible conditions for collaborative, coherent, and innovative work.
Highlights:
- Devised communication strategy for P&E department, increasing newsletter views by 300%
- Co-created & managed new OKR process in collaboration with Chief of Staff
- Introduced company-wide bug reporting & opportunity submission processes
- Led efficiency-focussed cross-departmental initiatives including commercial & care teams
Strategische Kommunikation, Organisation der Produktentwicklung, Lifecycle Management, Produktmanagement, Projektleitung / Teamleitung (IT), Prozesscoaching
12/2020 – 6/2022
Tätigkeitsbeschreibung
Supporting over 50 Product teams in 5 countries across Europe, I worked as Senior PM in Product Operations in Aviv's central Product & Research Operations team.
Highlights:
- Built & maintained internal interactive user journey exploration tool, allowing anyone to access relevant research and find relevant contact persons at a glance
- Co-launched & improved company-wide product review with 50 presenting product teams, including template creation & maintenance, 1:1 coaching, and event communication & moderation
- Co-launched & improved company-wide new initiative intake process allowing anyone to pitch a product opportunity, including template creation & maintenance, 1:1 coaching, and event communication & moderation
- Handled all product-related internal communications, including announcements from the Group CPO office
- Investigated, launched, and maintained Enterprise Miro account for multi-brand group, including set-up and security in collaboration with the IT department
Kommunikation (allg.), Organisation der Produktentwicklung, Lifecycle Management, Produktmanagement, Projektmanagement (IT), Prozesscoaching
9/2020 – offen
Tätigkeitsbeschreibung
As a mentor and community lead for the Prod MBA it's my mission to ensure our community members get value out of the Prod MBA even long after they've completed their course.
Highlights:
- Created community onboarding & Slack workspace structure based on member needs
- Regular 1:1s with community members, in person or virtually
- Facilitation of peer-coaching workshops
- Internal & external communication of upcoming workshops, events, and courses
- Planning & execution of in-person meet-ups in Berlin and London
Kommunikation (allg.), Veranstaltungsmanagement, Schulung / Coaching (allg.)
6/2020 – 12/2020
Tätigkeitsbeschreibung
Tasked with growing a Product Management team from scratch and being at the forefront of all development efforts, there was never a dull day at LivingPackets.
Highlights:
- Co-defined product roadmap in collaboration with founding team
- Introduced agile processes & mutualised team operating model
- Led scrum team and developed & launched product improvements in collaboration with design & engineering leaders for our B2C mobile app, B2B mobile app, as well as our partner and logistics web dashboards
- Hired & onboarded 1 PM & 1 PM intern
- Collaborated with business teams on digital partnership capabilities
Lean Startup, Produktmanagement
2/2019 – 6/2020
Tätigkeitsbeschreibung
As a member of Acrolinx’s Product Team, my main mission was to deliver value to our B2B users.
Highlights:
- Created & launched plagiarism checker, including continuous improvements to the algorithm based on real-life data
- Planned & executed 'Capture': A year-long effort to rebuild the Acrolinx product from the ground up to reduce onboarding time, increase usability by laypeople, remove legacy capabilities, and mutualise technical requirements
- Active member of 'Product Leadership Group' focusing on improving ways of working and introducing product-led principles to the R&D team
Produktmanagement, Scrum
10/2017 – 8/2018
Tätigkeitsbeschreibung
Originally hired as a QA Manager, my path at Asana Rebel led me to introduce processes from scratch and help the company scale from 30 people to over 200.
Highlights:
- Set up QA department from scratch, introducing lean processes & hiring QA staff, and ultimately handing QA responsibilities over
- Close collaboration with co-founder on app improvements, including user story creation & management of scrum team
- Facilitation & moderation of all agile ceremonies (including stand-up, sprint planning & review, and retrospectives)
Produktmanagement, Projektmanagement (IT), Scrum
10/2016 – 10/2017
Tätigkeitsbeschreibung
As Head of QA at OKpanda I was involved in and responsible for every single facet of Quality Assurance. From defining workflows best suited to testing iOS and Android apps in an Agile environment, to manually testing new features, I oversaw and actively engaged in every step of the process.
Highlights:
- Creation and maintenance of test protocols for all OKpanda products
- Management of test resources
- Overseeing and coordinating of app releases and deployments
- Planning of test cycles vis-a-vis engineering
Qualitätsmanagement / QS / QA (IT), Technisches Qualitätsmanagement / QS / QA
6/2014 – 7/2015
Tätigkeitsbeschreibung
I joined Rockstar North as a Game Tester on nightshift. I gained vital knowledge of Quality Assurance and was quickly given extra responsibilities.
Highlights:
- Creation & management of logging process for multi-location online sessions
- Report creation & communication to QA leadership
- Multi-console testing of latest GTA online builds on all available platforms, including GTA online heists
- Testing of cross-platform & cross-gen player character transfers & real money transactions
Qualitätsmanagement / QS / QA (IT), Technisches Qualitätsmanagement / QS / QA
Ausbildung
Edinburgh
Über mich
From 10-person startups to multi-brand European powerhouses with thousands of employees - I've seen it all.
Forever at the intersection of Product and Engineering, I've seen both sides and am intimately familiar with the struggles we each face. I truly believe that Product Operations can play a huge role in transforming companies from being competitors to becoming true market leaders, and it's my ambition to help as many organisations as possible discover whether Product Ops is the right next step for them.
I love working with people, encouraging them and inspiring them to strive for excellence, and am on a constant mission to improve myself. Bringing people together is a great passion of mine, and I believe that we learn best when we learn from each other.
Reach out to me if you’d like to talk about Product Operations and how we might work together.
I'm looking forward to it!
Persönliche Daten
- Englisch (Muttersprache)
- Europäische Union
- Schweiz
- Vereinigte Staaten von Amerika
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