Technical Product Manager, Architect, Product Owner, Product Manager, Project Manager, SM, BA

9/2018 – 11/2021

• Hands-on experience with 7 e-commerce features, 4 AI features, and MVPs,
• Actively enriching the web apps with secure, interactive, and easy-to-use features,
• Boosted the CX by 15% with 4 AI features: Similar-To, Predictive sort, Commerce Insight, and Search dictionaries,
• Simplified the sales taxation by 70% resulting in an all-time high of 3% in new signups,
• Improved customer value delivery with data and metric-oriented decisions,
• Acted as a liaison among sales, support & CS to create a metrics-based prioritization,
• Doubled productivity with a bi-weekly sprint incorporating Fail fast, learn fast,
• Acted as a value maximizer and prioritized the business drivers as the product’s top priority,

Confluence, Scrum, Jira, Amazon Web Services (AWS)

9/2017 – 9/2018

• Reinforced the SFRA arch. with 7 features & 27 critical bug fixes after MVP,
• Led the Salesforce web page with 7 enriched features with support,
• Led 100% committed developments related to price-book, payment gateway, export,
• Onboarded 3/7(40%) employees & people management of team members,
• Published 11 new KB articles to have a glitch-free platform experience,
• Upgraded the code quality by 50% by setting up a 3-layered review on SBX,

Amazon Web Services (AWS), Confluence, E-Commerce, Java (allg.), JavaScript, Jira, Node.Js, Oracle Database, Salesforce.Com, Scrum, SQL

10/2016 – 9/2017

• Led the mobile application of an anti-mosquito squad of 4 Android developers and iOS developers while developing 70% of app features: Liquid design, use case coverage, dataflow, cx & troubleshooting,
• Developed 4 rapid prototypes for new customers, including Henkel and Bosch,
• Resolved 95% of impediments by acting as a Scrum Master with sustainable solutions,
• Partnered with the squad and PO to promote customer value by 20% in sprints,
• Worked for 4 major client projects, i.e., Henkel, Bosch, Eventbrite, Salesforce client,

Confluence, Java (allg.), Jira, JavaScript, Representational State Transfer (REST)

9/2010 – 8/2014

• Full-stack development of 2 utilities: 1. OSM, 2. PCU with post-release support,
• Onboarded 5 recruits: 2 FTEs & 3 interns with kick-off training,
• Monitored & led 100% with the build release team to solve build failures,
• Shared 3/15(20%) ground-breaking cost-effective solutions to push the business ahead,
• Published 60% (21/34) KB articles to improve customer support and won an award for excellence in product knowledge,
• Won an award for the best creative presentation for business solutions,
• Added responsibility: Led the technical PoCs of interns from ideation to release.

C, C#, Hibernate (Java), Java (allg.), Windows Powershell, Python, Shell (CSH), Spring Framework