Senior UX User Experience / Interaction Designer
- Verfügbarkeit einsehen
- 0 Referenzen
- 90€/Stunde
- Berlin
- auf Anfrage
- de | pl | en
- 31.12.2022
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
4/2022 – 9/2022
Tätigkeitsbeschreibung
UX DESIGN:
• benchmarking, ideation, wireframing, prototyping
USER RESEARCH:
• created and analyzed user tests
User Experience (UX)
1/2022 – 6/2022
Tätigkeitsbeschreibung
PROJECTS:
• UX Design for two new B2C processes
• optimized the existing B2B flow
• visualized new ideas to increase CR
UX DESIGN:
• benchmarking, ideation, wireframing, prototyping and created flow charts (page flows, action flows, BPMN)
USER RESEARCH:
• created and analyzed rapid user tests and surveys
• gorilla testing in cafes to test the ideas and the prototype
User Experience (UX)
6/2019 – 5/2021
Tätigkeitsbeschreibung
Projects:
• optimized the Omnichannel experience in Mister-Spex-Stores & Webshop (B2B2C)
• concepts for stores: digitalize manual processes
• created a new concept & flow of online appointment booking
• optimized the wishlist feature
• created a new concept of the customer account
Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams
User Experience (UX)
2/2018 – 5/2019
Tätigkeitsbeschreibung
Projects:
• optimized the Omnichannel experience in Mister-Spex-Stores & Webshop (B2B2C)
• concepts for stores: digitalize manual processes
• customer journey map for the Omnichannel process
• created a new concept & flow of online return process
• created a new concept of store availability
Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• did a lot of user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams
User Experience (UX)
2/2016 – 1/2018
Tätigkeitsbeschreibung
Projects:
• Optimized the PDP, focus new features & A/B Tests
• Optimized the idealo Checkout
• created a new concept of a Google shopping landing page
• optimized internal B2B Tools
Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams
• supported / mentored Junior UX Designers
User Experience (UX)
9/2014 – 1/2016
Tätigkeitsbeschreibung
Projects:
• created a concept of a new internal CMS
• optimized internal B2B Tools
• optimized the idealo checkout
• created a new concept of the integration of SSO
Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams
User Experience (UX)
5/2013 – 8/2022
Tätigkeitsbeschreibung
Projects - supported product owners:
- did BPMN in Visio
- optimized flows in internal B2B tools
- created the new job page (for -Hyperlink entfernt-)
- supported to optimize feature in the idealo Android & iOS App
User Experience (UX)
Ausbildung
München
Über mich
My To Dos as a UX Designer:
• benchmarking, competitor analysis
• ideation with requirements from users and business (KPIs)
• create paper prototypes, wireframes, click dummies
• testing: prepare, conduct and analyze user tests (lookback, rapid user test)
• create user flows (BPMN), flow charts, customer journeys
• document hypotheses and recommend the testing method: A/B tests tests, polls (hotjar, survey monkey), user tests
• feedback rounds with UX, stakeholders, developers, product managers
Overview of some projects:
• optimized eCommerce pages: home, PDPs, PLPs, content pages, collection pages
• RWD - responsive web design
• checkout experience (one page checkout and multi-step checkout)
• B2B experience
• Omnichannel experience: optimized an internal brick and mortar tool
• SSO - single sign on experience
• CRM: NL & NL administration in customer account
• SEO landing pages
• created a new concept of an B2C online return process
• optimized an online appointment booking tool
• new concept of a B2B CMS tool
Weitere Kenntnisse
Persönliche Daten
- Deutsch (Muttersprache)
- Polnisch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
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