Business-processes automation

5/2021 – 5/2022

*developing maps for all business-processes
*developing maps for all business-processes
*drawing up a detailed specification for developers
*searching the best way to solve task using existing soft functionality
*coordinate all departments
*user instructions development and knowledge base creation
*testing and coordinating all developments
*employees education and adaptation to new working tools
*overcoming staff resistance (using different methods of beliefs)

Enterprise project management (EPM)

4/2021 – 8/2022

*developing maps for all business-processes
*selecting optimal soft according to the goals: cost reducing; processes acceleration; the impact of the human factor reducing; sales growth etc.
*setuping system and its communication with IT infrastructure of a company
*searching the best way to solve task using existing soft functional
*user instructions development and knowledge base creation
*employees education and adaptation to new working tools
*overcoming staff resistance (using different methods of beliefs)
*long-term services of clients project as a reliable partner

CRM (Customer Relationship Management)