eCommerce, Sales, Leadership, Business Mentoring

3/2014 – 11/2020

03/2014 - 11/2020
Head of Inside Sales DE/AT/CH
PayPal Europe SE

Areas of expertise:
- Proven track record of driving growth goals and business success
- Leading and motivating the sales team to achieve best results and continuous personal and professional development
- Regular meetings and business reviews with senior management
- Set KPI and revenue goals for sales team
- Monitor performance management of underperforming sales staff
- Implementation and monitoring of Key Performance Indicators (KPIs)
- Identify improvement opportunities and create clear action plans for them
- Implementation of sales strategies and sales initiatives to strengthen position within competitive landscape
- Recruitment, onboarding and training of sales staff
- Networking and collaboration with various national and international
stakeholders to generate new business for the company; cooperation with
Managers in other operational and strategic business areas
- Implementation of an effective sales pipeline and lead tracking process;
Ensuring that the CRM (Salesforce) is used effectively and provides a competitive advantage
- Identifying market opportunities, monitoring competitor sales activity and
perform initiatives where necessary
- Creating an environment and culture within the department that improves year-over-year sales performance and enables creative and
innovative sales approaches
- Performance and personal development support for up to 25 direct reports and up to
35 indirect reports

Management (allg.), Salesforce.Com