Senior Associate Consultant

4/2020 – offen

Senior Application Support Engineer - Mainframes professional.
Responsibilities handled:
 Worked in resolving multiple major incidents through Service Now as an Application support
engineer.
 Change management through SNOW. Change report generation and handling.
 Coding, Unit testing, and Integration testing of the enhanced system.
 Performance evaluation with the current system as per the requirement from Application
development.
 Task tracking and managing with Atlassian JIRA.
 Working in Agile scrum way with sprints.
 Servicing user queries (Alacrity) regarding US Dollar Clearing and Pay source systems.
 Creation and testing of automation jobs to enhance the performance of applications.
 Documentation of knowledge gained, retrospection from working with systems.
 Trainer for Mainframes technology across the business units.
 Skills used: Python, Cobol.

Projektmanagement (IT)

10/2010 – 12/2019

found in reference description 1
Technology Analyst –Requirement Engineer and Software Developer
Senior Software Engineer
Projects Handled:
 Account: Royal Bank of Scotland RBS (01-06-2017 to 31.03.2020)
Technology Analyst/Senior Software Engineer
Project: Nosia Release 6.5
Technical responsibilities and role:
 Requirement Gathering, elicitation, and Impact Analysis.
 Creating the Technical design Documents as per the Functional Requirement Document.
 Creating new modules as per Standards.
 Reviews of deliverables as per Standards.
 Unit testing and Integration testing of the enhanced system and performance evaluation.
 Servicing Ad-hoc Requests like Analysis, Bug Fixing, Design & Documentation, Coding,
Testing, etc.
 Implementation of the codes to Production and Maintenance.
 Documentation of Knowledge gained from working with systems.
 Trained new resources who joined the project.
 Lead team meetings with the clients.
Client: International banking and financial services company.
S. L. M. B. [...]
 Account: Gap Inc. (01-06-2014 to 30-06-2016)
Project: SCaN Sunset (Jul 2014 to June 2016)
Client: International Retail Company.
 Enhancement of Java modules as per standards.
 Account: CVS Pharmacy (01-10-2010 to 30-05-2014)
Software System Engineer
Project 1: Logistics (Jun 2012 to 30-05-2014)
Project 2: Scan Based Trading (Jan 2012 to May 2012)
Project 3: Third-Party Management System (Oct 2010 to Dec 2011)
Technical responsibilities and role:
 Creating the Technical design documents as per the Functional Requirement document.
 Enhancement of Batch modules as per standards.
 Reviews of deliverables as per standards.
 Unit testing and Integration testing of the enhanced system and performance evaluation with the
current system.
 Monitoring the Production jobs and resolving the issues (Production Support Activities).
 Servicing Ad-hoc requests like Analysis, Bug fixes, Design and Documentation, Coding, Testing.
 Implementation of the codes to Production and Maintenance.
 Software Engineering training at Infosys Global Training Centre.

Projektmanagement (IT)