Treasury IT – Consultant for Market Data & Treasury Support
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- 60314 Frankfurt am Main
- Weltweit
- de | en
- 15.11.2024
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
2/2022 – offen
Tätigkeitsbeschreibung
• Working across a broad range of technologies in Front Office desktop environment
• Providing user support and part-project management within IT topics to all Jefferies Branches in Frankfurt, Paris, Madrid, Milano and Amsterdam.
• Analyzing business requirements and transferring requirements into solutions and changes
• Incident management, change management and resolving malfunctions that occur in trading applications and trader tools
2nd & 3rd Level Support, Incident-Management, Projektmanagement (IT)
9/2020 – 7/2021
Tätigkeitsbeschreibung
* Planning and coordination of the provision of individual updates for those to be supervised Products (change management)
* Conception and implementation of test and acceptance scenarios both for individ-ual adjustments on the application itself as well as for changes in the application environment (e.g. new version of the client operating system, new browser versions and types, new Device categories
* Development of specifications for the integration of a new application, especially on MS Windows Clients; thereby developing specifications for firewall activations, network availability, Proxy settings; Moderation of upcoming software packaging; Mediation between technical specifications of the provider / manufacturer and the internal IT specifications
* Advice on optimizing interference suppression processes
* Elimination of individual malfunctions (problem analysis and elimination)
* Conception and creation of technical documentation for integration, operating and last level Support points and event-related updates of individual documentation
* Evaluation and adaptation of the technical integration of certain products, under
Consideration of the client's IT security requirements; Development of a concept
of solutions for higher security standards when using individual applications
2nd & 3rd Level Support, Application Lifecycle Management
1/2013 – 7/2020
TätigkeitsbeschreibungControlling, monitoring and ensuring the stable operation of the applications in production, which are used for the support of business processes (Reuters, Bloomberg, Calypso,etc..) in accordance with the agreed service levels and the corresponding service catalogs support of test Environment teams in terms of the availability of user acceptance environments.
Eingesetzte Qualifikationen2nd & 3rd Level Support, Service Management
11/2008 – 9/2012
Tätigkeitsbeschreibung
• Responsible for the entire IT infrastructure for the Dubai, Abu Dhabi and Doha JPMorgan offices.
• Main duties include:
o Business project analysis, design and improvement across various lines of business.
o IT architecture design, implementation and system integration.
o Business continuity and disaster recovery planning and implementation.
o Liaise with senior business managers to provide technical solutions to business requirements.
o Responsible for all incident management for the Dubai, Abu Dhabi and Doha JPMorgan offices.
o Approval of Daily / Weekly / Monthly checklists (Event Management, Capacity Management, Server Threshold, Virus Alert and Backup Reporting)
o Manage a shift rotation to ensure Onsite support is adequate to meet business requirements.
o Ensure that appropriate physical and environmental controls are in place for the IT infrastructure.
o Creating and maintenance of SharePoint pages for Dubai, Abu Dhabi and Doha
Service Management, Treasury
1/2005 – 10/2008
Tätigkeitsbeschreibung
• Managed a team responsible for the traders in Frankfurt. Main trading applications used were Reuters and Bloomberg and further bespoke trading and Market Data applications
• In addition to my duties as Team Leader, I had the following responsibilities on the Trading Floor:
o Diagnose and quickly fix problems and production issues by prioritizing and appropriately escalating to Level 2\3 Support or external service providers (Bloomberg, Reuters, IPC, etc)
o Investigate and escalate any pricing problems reported by traders.
o Take responsibility for individual projects.
o Ensure high availability of e-trading and all other trading systems.
o Install and test new releases of applications before they get used by traders.
o Sharing support knowledge within the team and with other teams by rigorous documentation.
o Perform weekend testing after major releases and updates to ensure systems availability.
o Perform start-of-day and end-of-day checks.
2nd & 3rd Level Support, Projektleitung / Teamleitung (IT)
4/1997 – 12/2004
Tätigkeitsbeschreibung
My daily duties within this organization were varied and included:
Network administrator for operations team,
performing daily backups and Reuters DAX permissions,
the Installation of network printers
Support the Covered Bond traders who use a range of these in-house and external Market data applications such as Reuters, Jets, Market view, Bloomberg, iCubic, Trend and Murex.
Mix of development and project management, determining users’ system requirements, writing and presenting specifications, systems testing and providing user training and support.
2nd & 3rd Level Support
Zertifikate
Ausbildung
Nuernberg
Über mich
Experte in der Erstellung innovativer Konzepte bei der Lösung technischer Fragen oder Problemstellungen. Ausgeprägte organisatorische und kommunikative Fähigkeiten in Kombination mit der Fachkompetenz, komplexe IT-Infrastrukturen zu verwalten. Management von Projekten mit ehrgeizigen Fristen und anspruchsvollen, international agierenden Kunden. Ausgeprägte Fähigkeit, sich weiterzuentwickeln und sich neuen Herausforderungen zu stellen.
Weitere Kenntnisse
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
- Schweiz
- Vereinigte Staaten von Amerika
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