Product Owner & IT Business Analyst

3/2024 – 9/2024

Established a centralized reporting and analytics system for the
Salesforce activities of the Marketing department at a major OEM by
negotiating legal agreements in compliance with legal and antitrust
requirements. Additionally, designed dashboards tailored to the
department’s specific reporting and analytics needs

Datamanager, Data Analyst, Agile Methodologie, Business Analysis, Salesforce.Com, Solution Architektur

6/2022 – 2/2024

Development of a back-end middle layer that allows for the synchronization of contracts' runtimes. Spearheaded the development process from conceptualization to execution, conducting thorough business analysis and guiding the software development.

Agile Methodologie, Design Thinking, Digital mock-up (DMU) / Digitales Versuchsmodell (D-VM), Product Owner, Prototyping, Requirement Analyse, Scrum, Supplier Relationship Management (SRM)

4/2019 – 5/2022

Integration of new merchants worldwide and various payment
methods (CC, pay-by-link, bank-based payment, etc.) into the
payment platform of a big automotive OEM, managing technical
integrations with acquirers and payment service providers (Adyen,
PayU, MC, Computop) and ensuring smooth payment and
settlement processes. Excelled in payment operations,
collaborating with teams to analyze and resolve payment incidents.

SQL, E-Commerce, Incident-Management, Servicemanager