Business Analyst /Scrum Master/ Consultant ServiceNow

6y experience working with ServiceNow as a Business Analyst, Scrum Master and Solution Architect. Several projects (full cycle and part rollouts) finalized worldwide with companies between 5000 and 20.000 employees.

• Consulting
• HR IT
• HRIS
• Servicenow
• ServiceNow CIS Implementer certification HRSD
• ServiceNow CIS Implementer certification ITSM
• ServiceNow CSA
• Workday

Worked in several project for Big4 company, IT Service provider, global engineering company, intergovernmental organizations. Rollout more than 10 projects in ServiceNow, with roles on the service provider and customer side. Module focus: HRSD, ITSM, SPM, App and Employee Center.

Certified in several ServiceNow Modules like HR, ITSM and Platform. Addt. Training in SAP SF, Workday HCM and Integrations.