Business Analyst - Business Process Manager - Project Manager - Rollout Manager

12/2020 – 9/2021

Covid-19 Impfkoordination Hessen
- analyze, assess and prioritize requirements for "Terminvergabeportal" (SPOC)
- control and direct external service providers
- coordinate and plan releases with ekom21 / Land Hessen (CCB)

Agile Methodologie, Requirements Management, Schreiben von Dokumentation, Jira, Release-Management, Requirement Analyse

6/2020 – 6/2021

- analyze processes, derive requirements and implement service workflows
- document interfaces (XML/XSD)
- create DVDV Eintragungskonzept (ITZBund) for EfA-Leistung Fahrerlaubnis
- document communication relations between Fachverfahren (XZuFi, XTA, OSCI, XFall, FIM, WSDL) including system/interface architecture

Business Analysis, Business Process Reengineering (BPR), Schnittstellenentwicklung, XML, XSD (XML Schema Definition)

2/2018 – 12/2019

“Divisional CISO & TISO Target Operating Model” Program:
- analyze and amend all information security related DB policies, procedures and KODs according to the new target operating model
- support Information Security Controls changes
- review and update related Information Security Management System documents (ISO/IEC 27xxx) for each Division and Function
- analyze impacted processes (e.g. Risk Assessment)
- create requirements documents for impacted DB information assets

Informationssicherheit, ISO / IEC 27001, UML, Requirement Analyse, Business Process Reengineering (BPR), Projektmanagement - Risikomanagement, Qualitätsrichtlinien, Business Analysis

10/2017 – 3/2018

- analyze and document as-is business processes
- identify and access process improvements for to-be processes
- provide BPM services for departments (e.g. trainings “BPMN 2.0”)

Schreiben von Dokumentation, Business Process Reengineering (BPR)

3/2015 – 8/2017

- investigate, document, analyze, prioritize and agree on requirements
- generate use cases (UML)
- model and specify target processes/workflows (BPMN 2.0)
- map COBIT5 Model to policies and model service specifications
- coordinate workflow tool development including external service provider/IT development
- manage/coordinate project organization/planning, tool testing
- create operations/user manuals
- analyze / elementarize DB principles, policies and procedures
- conduct user trainings

Projektmanagement (IT), Testen, Schreiben von Dokumentation, IT-Outsourcing-Konzepte, Requirement Analyse, Schulung / Training (IT), Business Process Reengineering (BPR), Business Analysis, Projektmanagement - Softwaretool-Schulung

2/2015 – 1/2016

- analyze and document as-is business processes
- identify and access process improvements for to-be processes
- implement and administrate ADONIS BPM
- define BPM standards and create a BPM guideline
- create a process house, company maps, end-to-end views

Schreiben von Dokumentation, Business Process Reengineering (BPR)

7/2014 – 12/2014

- document patch management processes
- reengineer processes with process owners
- design future GPM processes in conjunction with involved parties by adherence of audit issues

Schreiben von Dokumentation, Business Process Reengineering (BPR), Projektmanagement - Audits

7/2013 – 6/2014

- model and specify target processes/workflows (BPMN 2.0)
- map COBIT5 Model to policies and model service specifications
- create operations/user manuals
- analyze / elementarize DB principles, policies and procedures

Schreiben von Dokumentation, Business Process Reengineering (BPR), Qualitätsrichtlinien

3/2013 – 9/2013

- interviews/requirement analysis
- process documentation/-modelling
- design E2E target processes (support and core processes)
- support “Process Compliance Review” (global IT)

Business Process Reengineering (BPR), Compliance management

1/2012 – 12/2012

- coordinate and prepare as-is and to-be cross-functional processes
- process documentation/-modelling (as-is and to-be processes)
- mask design (User Interface (UI) and User Experience (UX))
- SW test management frontend and SIT
- coordinate with other project teams (e.g. development)

Testen, User Experience (UX), User Interface (UI), Aris Software, Business Process Reengineering (BPR)

11/2010 – 1/2012

- interviews/requirement analysis
- process documentation/-modelling
- create requirement catalogue for new software
- design target processes (support and core processes)
- project management (task force)
- database management/user support/service desk

User Experience (UX), User Interface (UI), Aris Software, It-Beratung, Requirement Analyse, Business Process Reengineering (BPR), Business Analysis

7/2010 – 10/2010

- ARIS maintenance, service desk and support tasks
- database management/project management/BPM

Aris Software, Business Process Reengineering (BPR)

10/2008 – 3/2010

- process documentation/-modelling (procurement, ITIL)
- interviews/requirement analysis

Aris Software, Requirement Analyse, Business Process Reengineering (BPR)

10/2006 – 6/2008

- database management and administration
- maintain SOX processes and support SOX responsible
- select and coordinate external service provider
- process documentation/-modelling
- budget responsibility
- controlling/reporting (costs, deadlines, output)
- train process documentation methods/-conventions

Projektmanagement (IT), Aris Software, IT-Controlling, IT-Outsourcing-Konzepte, Business Process Reengineering (BPR), Compliance management, Service-Level-Management (SLA), Projektmanagement - Softwaretool-Schulung

2/2002 – 9/2006

- interviews/requirement analysis
- process documentation/-modelling
- maintain SOX processes and support SOX responsible
- project management
- system operation and user support organization
- create business concept/specification
- control external service provider
- change request management with change control boards
- controlling (costs, deadlines, output)
- testing, acceptance, release and roll out of system versions

Softwareentwicklung (allg.), It-Beratung, Business Process Reengineering (BPR), Projektmanagement, Business Analysis

2/2001 – 10/2001

- SAP customizing
- creation of training documentation including user training
- create SAP training documentation
- train power users

SAP R/3, Schreiben von Dokumentation, Schulung / Training (IT), Projektmanagement - Softwaretool-Schulung

4/2000 – 9/2000

Support Manager in Tactical Marketing and Logistics (memory chips)

Distributionslogistik, Lagerlogistik, Logistikplanung

1/1998 – 7/1998

Assistant of the Project Manager at the sub project „Logistics“ for the SAP update V2.2 to V3.1
Tasks and responsibilities:
- project management (project plan/-organization)
- logistics controlling and reporting
- concept support within transport logistics

SAP R/3, Aris Software, Business Process Reengineering (BPR)