Engineer

Consultant with a never give-up attitude, specializing in DELL-EMC Backup
Administration, Database Administration and System Administration with more than 10
years of experience. Working at TCS for Data Management Service for SAP-SE
Managed Services.

• Administration von Datenbanken
• Bash Shell
• CRM (Customer Relationship Management)
• EMC Networker6 J.
• Enterprise project management (EPM)6 J.
• Service Co-Ordination
• Team Lead

Consultant with a never give-up attitude, specializing in DELL-EMC Backup
Administration, Database Administration and System Administration with more than 10
years of experience. Working at TCS for Data Management Service for SAP-SE
Managed Services. Worked as a Team Lead for 2nd level support and Service Co-
Ordinator for activities involving DELL-EMC Backup Administration task as per SLA.
Handling Backup and Restore tasks for SAP Productive, Development and SAP
Customer Systems. Currently Working at client location (St. Leon Rot, Germany) from
5th Feb 2019 as a Service Co-Ordinator, leading a team of 10 members handling Backup
and Restore task for EU systems. As a Service Co-Ordinator working on Process
enhancement, developing new processes while contributing to audit requirements. Having knowledge and experience of Project management. Recently managed the “Move to ServiceNow” project being actively involved in defining catalog items, planning and testing phases of the Project. Also having experience on Tape Library, Snapshot Backup and managing NetApp filers. Experienced with ticketing tools like CSS, ITDirect, SPC, ServiceNow, JIRA.

TECHNICAL SKILLS:
Programming Languages/Tools:
 SQL, PL/SQL, Shell scripting, Python (Beginner), Ansible (Beginner)
Databases:
 Oracle, DB2, SAPDB, Microsoft SQL SERVER, SAPHANA, SYBASE
Operating Systems:
 Unix/Linux
 Microsoft Windows 2003, 2008, 2010, 2012 XP, Vista, WIN - 7

TRAINING:
 ITIL V3
 Unix Shell Scripting
 Training on Leadership skills
 Agile Methodology