Infrastructure Project Manager

6/2021 – 9/2023

Project Management:
- Definition of scope and objectives
- Identification of key stakeholders
- Develop project charter and secure approvals
- Establish project governance structure
- Develop project schedule and milestones
- Allocate resources and assign tasks
- Identify risks and develop risk mitigation strategies
Requirement gathering:
- Collaborate with stakeholders to gather business requirements
- Technical requirements and specifications
- User stories and acceptance criteria
- Prioritize features and requirements
Solution design:
- Architecture system and integration design
- Review and approve technology stack and infrastructure
- Develop and maintain technical documentation
- Ensure compliance with industry standards and regulations
Team management:
- Hire, onboard, and train project team members
- Establish and monitor performance metrics
- Facilitate communication and collaboration among team members
- Provide technical guidance and mentorship
Vendor management:
- Identify and select third-party providers
- Negotiate contracts and service level agreements
- Monitor vendor performance and ensure deliverables are met
- Manage vendor relationship and communication
Development oversight:
- Ensure adherence to development best practices and standards
- Monitor progress and maintain project schedule
- Conduct code reviews and quality assurance
- Facilitate issue resolution and decision-making
Testing and validation:
- Develop test plans and strategies
- Coordinate system integration testing (SIT), performance testing, regression testing and user acceptance testing (UAT)
- Coordinate and conduct disaster recovery drills
- Track and manage defects and resolutions
- Validate system performance, security, and compliance
Deployment and release management:
- Plan and coordinate system deployment and release
- Implement change management processes
- Monitor system performance and address issues
- Facilitate training and knowledge transfer to end users
Milestone and Project closure:
- Conduct project post-mortem and lessons learned
- Document and archive project artifacts
- Release resources and transition to operations

Agile Methodologie, PRINCE2

1/2021 – 6/2021

• Support of the implementation of SLM
• Improve the process based on stakeholder feedback
• Support of the acting staff members adapting the process
• Staff training

This position supports the improvement of processes and procedures in the area of SLM.

It as well supports and drives the implementation of SLM.

IT Service Management (ITSM)