System specialist IBM Netcool/Monitoring tool

5/2020 – 12/2020

• Performed Spectrum and Mainframe Integration with netcool
• Handling the PMR for different issues.
• Troubleshooting day to day netcool issues
• ServiceNow Gateway configuration for ticketing
• Worked on NOI deployment.
• Worked on TCR for building new reports.

Server-Monitoring

12/2015 – 6/2019

Acting Lead in my current project for mentoring the team and handling vendor and client calls. • Handling all L1, L2, L3 level issues and working with IBM team as and when required.
• Installation and configuration of Omnibus 7.3.1,WebGUI/TIP.
• Implement the Probes for domain manager/Network element and report the fault.
• Analysis of the New Devices and MIBs using MIB manager utility.
• Two-Tier to Three-Tier architecture enhancement of Omnibus .
• Design, development and customization of the probe rules files and LDAP configuration.
• Integration with different EMS's like Veritas, Solarwinds.
• Conducting unit test , feature integration testing and Production Deployment of the Solution. • Defining and configuring the gateways among the different object servers and tier levels . • Configured Oracle Gateway to establish connection between Object Server and Oracle database for historical analysis and reporting purpose.
• Involved in Architecture improvement/migration project to upgrade Netcool components on new hardware. • Worked on Impact policies, Omnibus Tools & Triggers, Gateways and WebGUI component.
• Worked on Probes like MTTrapd, EIF, Email, Syslog for regular or custom monitoring requirements from Network or Server applications.

Server-Monitoring