Salesforce Tech Lead

I am Salesforce expert working as Tech Lead in a fin-tech company. My role consist of being an architect responsible for Salesforce implementation and Engineering Manager of 7 Salesforce engineers and 2 Java engineers.

• Business Analysis
• Ingenieur-Betriebsleiter
• Make (Software)
• Modellgetriebene Entwicklung
• Projektmanagement - Softwaretool-Beratung
• Salesforce.Com10 J.
• Software Architecture
• Software Design
• Software engineering / -technik
• Softwareentwicklung (allg.)

Owner of Salesforce implementation for fin-tech startup company. Using the newest technologies and being real trailblazer. Building whole implementation from scratch. Leading team of 7 people. Working in agile environment with feature teams.
Short overview of done implementations:
Service Cloud
• Omnichannel
• SLA (Entitlements and Milestones)
• Case Management
• CTI
• Service Cloud Einstein
• Console
Sales Cloud
• Lead, Account, Contact and Opportunity management
• Setting whole sales process
• Sales Cloud Einstein
• Reports and Dashboards
• Console
Marketing Cloud
• Email Studio
• Journey Builder
• Advertising Studio
• Social Studio
Community
• Digital Service Platform – self-service platform for customers
• Setting community for partners (financial advisers and accountants)
Mulesoft
• PoC to integrate Salesforce and Marketing Cloud with AWS services
Tableau
• Owner of Tableau
• Setting the way of working for whole organisation
Integration
• AWS Salesforce Gateway – improved adapter
• AWS integration with Kinesis and Platform Events adapter
• AWS integration with Marketing Cloud
Platform
• Development Framework
• Lightning Web Components Framework
• Flows and Process builder Framework
• DX
• Shield (Platform Encryption, Event Monitoring, Audit Trail)
• Microservices event driven architecture
Customer Support Process
• Process for managing Customer Support
• Integration with Jira and Pager Duty