Project Manager / Technical Lead / Architect /Senior Engineer
- Verfügbarkeit einsehen
- 0 Referenzen
- 95€/Stunde
- 10318 Berlin
- Weltweit
- ta | en
- 27.09.2024
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
10/2011 – offen
Tätigkeitsbeschreibung
• Key Responsibilities:
• Global IT Operations & Team Management
• Mergers & Acquisitions
• Project Management & Portfolio Management
• Information Systems Security and Management
• IT Core & Complex Initiative Projects Enterprise Applications, Technologies,
Infrastructure Design & Optimization
• Incident Management, Change Management, Escalation Management &
Problem Management Process.
• Managed Services, Shared Services & Outsourced Delivery Models Recruiting,
Training, Competency development, Team Building, Mentoring & Leadership
• BCP, DRP & Portfolio Management
• Vendor & Business Relationship
Portfolio-Optimierung, IT Service Management (ITSM), Enterprise Architect (EA), Citrix Systems
4/2007 – 9/2011
Tätigkeitsbeschreibung
• Drive Infrastructure projects & implement within preset budgets and deadlines.
• Drive review meetings to ensure timely completion and delivery Managed
Services, Shared Services, Outsourced Delivery Models and Service Delivery
Team management.
• Strategic Business development by bridging with Technologies, Support Teams,
Business units & Vendor partners
• Handled IT & Service Delivery Operations
• Statement of Work (SoW) contract creation & negotiation
• Capex & Opex Budgeting
• Vendor Management
• Business Partners, Business units, Vendors and Key Stake Holders
Relationship Building and Top Management Association.
• Incident, Change & Problem management process
ITIL, Certified in the Governance of Enterprise IT (CGEIT), IT Service Management (ITSM)
10/2000 – 10/2005
Tätigkeitsbeschreibung
• Drive Infrastructure projects & implement within preset budgets and
deadlines.
• Drive review meetings to ensure timely completion and delivery
Managed Services, Shared Services, Outsourced Delivery Models and
Service Delivery Team management.
•Strategic Business development by bridging with Technologies, Support
Teams, Business units & Vendor partners
• Handled IT & Service Delivery Operations
• Statement of Work (SoW) contract creation & negotiation
• Capex & Opex Budgeting
• Vendor Management
• Business Partners, Business units, Vendors and Key Stake Holders
• Relationship Building and Top Management Association.
• Incident, Change & Problem management process
Information Builders, ITIL, Systemadministration (allg.)
Zertifikate
Ausbildung
Chennai
Über mich
Global Infra teams in a complex model of FTEs, AWFs, Managed
Services and Outsourced TMs
•Handled Global team with Peak Team size of 50+, Comprising various
Infra support and Technology teams. Skillset of Level 1 to Level 4
Engineers and SME’s of manifold Technologies & Team management
across Global locations.
•Accountability within the IT organization and IT Service Management
methodologies related communication, Incident Management, Change
Management, Escalation Management, Problem Management & schedule
tracking of provided IT services and initiatives being executed.
•Define, monitor, drive and evolve IT Service management KPI’s based on
continuous IT service improvements and measurable performance
improvement.
•Managed Global teams supporting 24/7 for Front & Back office,
Developers, External, Internal Customers including high demand
customer care environment across geographical locations
•IT Service management status reporting, process improvement
prioritization process, and resource allocation based on active IT service
management initiatives and projects.
•Successful record of improved IT Service Management team alignment
with Organization goal and Global IT Strategy. This includes the selection
and development of direct reports and establish a long term
understanding of internal and external customer needs and continuous
service improvement mindset and driving increase performance levels.
•Have rich technical knowledge in hybrid technologies & experience in
managing Data Center teams and diverse technology teams of Cloud
Computing, Hosting services, Microsoft Windows, Citrix Technologies,
Virtualization, Monitoring etc...
•Solid project management skills with Project Management Office (PMO)
experience the ability to influence and guide the actions of others
•Portfolio Management, IT Strategies and Risk Management.
Weitere Kenntnisse
experience in spearheading large & Global IT Infra Teams, Projects, end to-
end management of IT Operations, IT Security, Service Delivery, IT
Infrastructure, Cloud Services, Transition Management, Vendor
Management, Business Relationship, IT Processes, BCP, DRP and
Portfolio Management.
Sound technical knowledge to manage Technical teams and the perfect blend of Skills on Project Management, People Management and Technical knowledge.
Persönliche Daten
- Tamil (Muttersprache)
- Englisch (Fließend)
Kontaktdaten
Nur registrierte PREMIUM-Mitglieder von freelance.de können Kontaktdaten einsehen.
Jetzt Mitglied werden