Produktions- & Servicemanagement, Strategieentwicklung

3/2021 – 12/2021

Koordination des Prototypenbaus und Durchführung der Zertifizierung eines größeren Anbaus an einen Helikopter (FAR Part 27). Durchführung der Flugtests. Überführung des Prototypen in die Serienfertigung.

Bewertung von Fertigungstechnologien, Fertigungstechnik (allg.), Raumfahrttechnik, Flugantriebe, Projektleitung / Teamleitung, Technischer Einkauf

7/2020 – 7/2021

Finanzielle und Inhaltliche Leitung dreier Projekte zur Totalsanierung eines Flugzeugtyps: Definition der Projekte, Lieferantenauswahl, Koordination der Projekte, Abstimmung mit dem Kunden, Abstimmung mit der Behörde

Flugzeugbau, Flugantriebe, Programm-Management, Projektmanagement - Konzeption / Vorgehensmodell, Projektmanagementberatung, Projektorganisation, Projektsteuerung (Projektcontrolling)

5/2019 – 9/2019

Design of a go-to-market strategy for a new as-a-service product within a bank

Analyse der Markt- / Wettbewerbsposition, Business Model, Business Plan, Service-Level-Management (SLA), Geschäftsfeldstrategie

6/2018 – 9/2019

Analysis and conceptual design of a cost optimization program for an agency in
the environment of several federal ministries

Prozesskostenrechnung, Prozessmanagement, Betriebsklimaanalyse, Vergütungssysteme, Entscheidungsprozessmanagement, Technisches Qualitätsmanagement / QS / QA

10/2017 – 4/2019

• Needs analysis (incl. specifications), product design of financial products and provider research
• Cost-benefit assessment of the providers and elaboration of a decision paper for a selection for in-depth negotiation
• Conception of an active residual value management of the leasing returns and the associated financial risk management for the manufacturer in cooperation with the CFO
• Drafting of contracts and negotiation of final conditions
• Ramp-up of the sales processes, support in the implementation of the digital application process and qualification of the sales organization

Kreditfinanzierung, Leasingfinanzierungen, Risikomanagement (Finan.), Vertragsrecht

3/2017 – 11/2017

Development and implementation of a new sales strategy for a remote service
in indirect sales

Remote-Service, Indirekter Vertrieb, Organisation des Vertriebs, Service Management, Technischer Vertrieb

1/2016 – 1/2017

• Demand analysis using semi-structured customer surveys as well as cost and price structure analysis in all country organizations (Germany, France, UK, USA, Japan, Korea, China, India and Russia) and a general market analysis by the Business Development Department
• Customer segmentation and derivation of a standard portfolio
• Value stream analysis in selected country organizations through on-site visits and observation of field-service technicians at the end customer (clinics and chemical laboratories)
• Development of a decision paper with different solution scenarios including the corresponding business models and business plans

Analysen der Wertschöpfungsstruktur, Business Model, Business Plan, Kundenanalyse, Technischer Support

1/2015 – 1/2016

Reorganization of the worldwide service business and development of service
level agreement

Service Management, Organisationsentwicklung, Service-Level-Management (SLA), Lebensmitteltechnik

11/2014 – 1/2017

Due to the historically grown IT landscape and processes, much of the information from the EASA Part M and SCAMT activities could only be made accessible to CAMO customers through the expert knowledge of individual MRO provider’ employees. The resulting lack of transparency led to quality problems in the engineering of aircraft maintenance. This was followed by unsolvable blame attributions between the Postholder Maintenance and the MRO provider as well as within MRO provider itself.

Produktdesign, FMEA (Failure Mode and Effects Analysis), Programm-Management, Quality-Function-Deployment (QFD), Management-Schulung, Schulungskonzepte

11/2014 – 11/2016

introduction of product management in the department for technical documentation

Produktdesign, Prozessmanagement, Personalführung, Produktmanagement

10/2014 – 4/2016

Merger of two divisions with similar activities from different group divisions

Ablauforganisation, Business Process Reengineering (BPR), Change Management, Organisationsentwicklung, Arbeitsplatzbewertung, Führungssysteme, Personalführung

10/2012 – 2/2013

Introduction of a project management software in the development
department of a vehicle manufacturer

Einführung Projektmanagement, Projekt-Qualitätssicherung, Fahrzeugentwicklung

6/2009 – 2/2010

Cost optimization of production processes in the metalworking industry and
development of a Kanban learning game

Prozesskostenrechnung, Lean Prozesse, Prozessmanagement, Analysen der Wertschöpfungsstruktur, Prozessberatung, Kanban