Microstrategy / BI Solutions Architect / Data Analytics

12/2021 – 12/2022

Solution Architect for BI Reporting
 Responsible for all MicroStrategy related tasks eg: requirement, deployment, new projects, process implantation & resource.
 Responsible for ongoing project for support and enhancement.
 Manage and coordinate Genesys CX insight of customers to implement effective IT Solutions for the User.
 Custom Developed the demonstrated the POC for different need of customer in Genesys CX insight reporting.
 Deliver Architectural analysis, design, development, and implementation of Enterprise Software
 Works very closely with Stake Holder Owners, Technical Leaders, Scrum masters and Project managers to understand short and long-term Business Requirements and Priorities.
 Business Requirements gathering from Business Owners/SME and Business Analysts.
 Handling the Genesys CX insight reporting for Banking, Insurance, Public sector.
 Environment: Front End: MicroStrategy 11.x, Genesys CX insight. Back End: SQL Server, Icon, Contact Center solution.

Microstrategy

12/2014 – 12/2021

 Project Manager & lead Architect for all Microstrategy project.
 Responsible for all Microstrategy related tasks eg: requirement, deployment,
new projects, process implantation & resource.
 Manage and coordinate Microstrategy BI team of HMC projects teams to
implement effective IT Solutions for the User.
 Vendor management to implement to get the desire outcome for the project.
 Deliver Architectural analysis, design, development and implementation of
Enterprise Software Services shared across the verticals and organization
wide IT initiatives spanning technical domains like , Data warehousing,
Business Intelligence and reporting.
 Monitor and evaluate the Enterprise Software Services against program
effectiveness parameters set forth by Clients and effects changes required for
improvement.
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 Works very closely with Stake Holder Owners, Technical Leaders, Scrum
masters and Project managers to understand short and long-term Business
Requirements and Priorities.
 Business Requirements gathering from Business Owners/SME and Business
Analysts.
 Handling the analytics of Health Care.

Architekturvisualisierung

9/2012 – 5/2015

 Manage and coordinate efforts across Continuous Engineering projects
teams to implement effective IT Solutions for the clients.
 Deliver Architectural analysis, design, development and implementation of
Enterprise Software Services shared across the verticals and organization
wide IT initiatives spanning technical domains like , Data warehousing,
Business Intelligence and reporting.
 Monitor and evaluate the Enterprise Software Services against program
effectiveness parameters set forth by Clients and effects changes required for
improvement.
 Works very closely with Client’s Business Owners, Technical Leaders ,
Scrum masters and Project managers to understand short and long-term
Business Requirements and Priorities.
 Business Requirements gathering from Business Owners and Business
Analysts.
 Involved in the training of Below process
o WFC
o WFAN
o Time keeper
 Handling the analytics of Health Care and Retail domain.

Architekturvisualisierung