Sales Support / Performance Marketing / Call Center management
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- 60318 Frankfurt am Main
- auf Anfrage
- fr | es | en
- 23.05.2020
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
9/2019 – 4/2020
Tätigkeitsbeschreibung
* Creation and development of the french market
* Marketing acquisition
* Sales and following of KPI and ROI
* Partnership development
* Administrative / financing
Kreation, Microstrategy, Web Services, Lean Startup, Direkt Marketing
1/2017 – 12/2018
Tätigkeitsbeschreibung
*Sales via telephone and face-to-face
* New business development and Account management in France and Europe
* Co-development and execution of online marketing campaigns
* Develop and improve partnership with Call centers ( in and outsourcing )
* Liaising with local and international sales partners and agencies
* Understanding of the local and European legislation : GDPR
* Regular revenue, market and competitive analysis
Achievement :
- +96% Turnover btw 2016 and 2019
- Development of new products and payout models
- Trainning and Mentoring of new employees
Salesforce.Com, Web Services, Call-Center, Affiliate Marketing, Direkt Marketing, After sales management, Projektmanagement - Projekt-Training
6/2016 – 12/2016
Tätigkeitsbeschreibung
* Client portfolio management & development
* Negociation & Sales
* Project management
* Customer support service
* Financial Recovery
Achievement:
- Reduce from 80% of non paid deals
- + 30% turnover
Administration von Datenbanken, After sales management, Team Building, Verhandlungstraining
1/2016 – 6/2016
Tätigkeitsbeschreibung
* New partners prospection
* Responsible for the Property and Fashion french market development
* Digital marketing development
* Creation and commercialization of business offers
* Perform partnership
* Conduct regular reporting
* Provide competitive intelligence to teams and employees
* Recruit and train employees
Intranet, Web Services, Recruiting, Motivation Projektteams, Call-Center
4/2014 – 8/2014
Tätigkeitsbeschreibung
* Managing budgets and financial plans as well as controlling expenditure
* Maintaining statistical records
* Recruiting, training and monitoring staff
* Planning work schedules for individuals and teams
* Monitoring the boats transfers
* Meeting and greeting customers
* Dealing with customer complaints and comments
* Addressing problems and troubleshooting
* Ensuring events run smoothly
* Work in coordination with all the department's head, the head office and guests.
Supplier Relationship Management (SRM), Motivation Projektteams
Zertifikate
Ausbildung
La Rochelle - France
Dortmund, Germany
Über mich
While managing successful sales planning and strategy for French and International clients in the last 3 years, I have decided to share my experiences and good pratices through becoming Freelance.
On top of business, I love solo traveling and hiking. This is for me a time to get out of my confort zone, learn new life values and push my limits !
I would be very happy to share with you those experiences and motivations !
Weitere Kenntnisse
Persönliche Daten
- Französisch (Muttersprache)
- Spanisch (Fließend)
- Englisch (Fließend)
- Deutsch (Grundkenntnisse)
- Europäische Union
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