Projekt Manager Operations Manager

8/2019 – 12/2019

Operations Manager
DG COMM European Commission, Bruxelles, Belgium
 Operations Manager (6 different locations in Spain) Project "Mi Pueblo Mi Futuro"
 Overall coordination of resources and responsible for hiring and coaching new staff.
 Managing a team of over 20 permanent employees and freelancers.
 Analysis, control and evaluation of processes as well as the definition of Key Performance
indicators (KPIs).
 Perform technical planning, event management, coordination of resources in accordance with
relevant regulation and standards.

Projektdurchführung

10/2017 – 8/2019

Senior European Branch Manager
Krämer Marktforschung GmbH, Munich, Germany.
 Head of the international branch office in Germany and national coordinator of market
research projects.
 Manage a portfolio of Market Research projects at national and EU level across a wide variety
of industries.
 Leading cross-functional teams in Europe and key interface to the projects.
 Overall coordination of resources and responsible for hiring and coaching new staff.
 Directing all operational aspects including data analysis, feasibility studies, optimization of
workflows, data protection and privacy issues (GDPR directive), recruitment and digital
marketing.

Projektleitung / Teamleitung

6/2011 – 12/2016

Panelist Recruitment Manager/ Project Manager
proDERM Institut für Dermatologische Forschung GmbH, Hamburg/ Schenefeld, Germany.
▪ Managing a team of over 27 permanent employees and freelancers.
▪ Quality and change project manager.
▪ Perform technical planning, coordination of resources and conducting clinical studies in
accordance with relevant regulation and standards, e.g. GCP and ICH FDA.
▪ Active involvement in the preparation of documents for the Ethics Committees and Public
Authorities.
▪ In-depth knowledge of data protection, ethics and privacy issues (protocols, investigator´s
brochure, consent forms, etc)
▪ Preparation, maintenance and archiving of Trial Master Files.
▪ Developing of tracking tools for multi- centred studies with monitoring visit reports.

Projektleitung / Teamleitung (IT), Projektleitung / Teamleitung